Ivan Kuo Email & Phone Number

Los Angeles, California, Us

• Focused on growing revenue through consultative, strategic selling of Aloware’s contact center software to SMBs. Guided prospects through product trials and the sales process as a trusted advisor, demonstrating the platform’s ability to supercharge sales productivity.• Led deep discovery calls to identify problems with current tools and how Aloware could solve specific challenges, building the case for platform adoption through data-driven insights• Presented and demonstrated tailored solutions that clearly articulated differentiators, tying back to prospects’ top priorities and challenges, effectively positioning the product for purchase of paid plans• Developed personalized, multi-channel sequences (calls, LinkedIn, email) to reach decision-makers and ultimately demonstrated a more efficient way to manage their cloud-based phone system

Cambridge, Massachusetts, Us

• Successfully sold the value of HubSpot’s Partner Program and CRM platform to C-level executives. During an exceptionally consultative and complex sales process, guided prospective partners as to how HubSpot could help them improve client acquisition and increase revenues to grow their business• Achieved 122% attainment through outbound prospecting and closing of good fit SMB and Mid-Market businesses—earning top-five AE status in Q4• Conducted in-depth discovery calls to identify business priorities and pain points that mapped back to HubSpot’s partnership and software solutions (e.g., Marketing and Sales Hub), while successfully cross-selling and upselling to enhance customer value and increase ACV by 30%• Constructed comprehensive mutual action plans that demonstrated partnership solutions anddeveloped go-to-market (GTM) strategies, resulting in increased channel-sourced revenue forHubSpot and expanded recurring revenue streams for partners• Educated prospects in a strategic, prescriptive manner that clearly articulated HubSpot’s value proposition and business impact—resulting in a 40% close rate• Maintained high levels of prospecting activity (up to 800 emails, LinkedIn InMails, calls per month) and quickly established credibility as a trusted advisor with prospects

Columbus, Ohio, Us

• Generated over $5M in sales (originating from inbound/outbound leads) while driving revenue growth and retention, maintaining the department’s highest gross profit margin at 42%, and meeting or exceeding quotas and productivity requirements• Successfully expanded client base through strategic outbound efforts, securing key accounts that contributed to over $1M in revenue over 7 years• Consulted with clients in a high-volume setting to demonstrate achievable value through strategically tailored solutions, resulting in the closure of $40K to $50K in monthly sales• Grew customer revenues by 250% through building relationships, account planning/expansion, referrals, upselling/cross-selling, and delivering world-class service• Attained a 90% client retention rate by owning the customer relationship, regular outreach & engagement, and the ability to sell based on business outcomes, value, and return on investment (ROI)• Developed and nurtured relationships that drove expansion opportunities and referral business • Delivered presentations to illustrate solution alignment and business value for SMB clients and key mid-market/enterprise customers such as Zappos, E*TRADE, and Paycor