Ivan Lau Email & Phone Number

Surrey, British Columbia, Canada

• Delivered extensive support for Data analysis on In-line Inspection for Transmission Pressure Pipelines by identifying anomalies, predicting anomaly growth, and collaborating with senior engineers to mitigate respective risks • Co-managed geological hazards by monitoring, assessing, and managing 1400+ geotechnical and hydro-technical hazards, collaborating with stakeholders to implement measures to maintain pipeline integrity

Greater Toronto Area, Canada

• Provided a broad range of operational support and Collaborated with partner teams to perform over 50+/day specialized mortgage and secured lending transactions and processing activities

Markham, Ontario, Canada

• Promoted from Trilingual Contact centre representative in 1 year. Identified associated efficiency improvement opportunities for operation and exceeded performance metrics (130% higher than peer average)• Performed over 90+ transactions per day with high accuracy • Addressed queries, technical problems and clients' concerns with solid communication and interpersonal skills

Hong Kong Sar

• Led the investigation and coordination to resolve more than 400 hundred control systems vulnerabilities through technical expertise, coordination & strong communication skills• Co-managed 8 320MW General Electric CCGT Generation units and its associated equipment. Including but not limited to pumps, pipelines & boilers. Performed 200+ fault analysis for both hardware and software • Contributed to the commissioning of a 550MW Simens CCGT generation unit with Siemens project engineers, safety professionals and operation team to develop inspection checklist, prepared an operation manual to ensure operations are aligned with technical standards, safety regulations, and user requirements • Co-led a multi-millions datalink upgrade project with the project team to enhance generation units control systems reliability by reviewing and drafting tenders, purchase specifications, conducting on-site testing and commissioning• Coordinated with the operation team, maintenance team, and General Electric & Schneider to achieve targeted quality, safety, environment, and schedule for routine generation unit's maintenance

Hong Kong Sar

• Co-managed 8 320MW General Electric CCGT Generation units and its associated equipment. Including but not limited to pumps, pipelines & boilers. Performed 200+ fault analysis for both hardware and software • Contributed to the commissioning of a 550MW Simens CCGT generation unit with Siemens project engineers, safety professionals and operation team to develop inspection checklist, prepared an operation manual to ensure operations are aligned with technical standards, safety regulations, and user requirements • Co-led a multi-millions datalink upgrade project with the project team to enhance generation units control systems reliability by reviewing and drafting tenders, purchase specifications, conducting on-site testing and commissioning• Coordinated with the operation team, maintenance team, and General Electric & Schneider to achieve targeted quality, safety, environment, and schedule for routine generation unit's maintenance

Hong Kong

• Contributed and supported to managing maintenance schedule, budget, and on-site supervision for 320-680 MegaWatt generation Units, turbines, pipelines, boilers and pumps with strong technical knowledge, organization, and coordination skills• Participated multiple job rotations and assignments with various Business Groups, sharpened communication, interpersonal and project management skills

Master Of Engineering - Meng, Mechanical Engineering

• GPA 4.0

Bachelor Of Engineering - Be, Mechanical Engineering

First Class honour, Dean’s List (2016,2018) Academic Merit (2017,2018), College Head’s List(2016)