Ivan Levin Email & Phone Number

Adelaide, South Australia, Australia

• Primary responsibility for ensuring a positive customer relationship• To optimise revenue opportunities with the existing customer base through expanding services, identifying new project opportunities and enhancing license arrangements• To ensure the divisions Projects are delivered on-time, in-full and aligned to the processes, policies and procedures of the company• To ensure the divisions Support Obligations are delivered on-time, in-full and aligned to the processes, policies and procedures of the company• To ensure resourcing needs are identified and appropriate allocation of skills are made to tasks to ensure projects and support are delivered• To ensure KPI’s are set for all staff and adhered to• To ensure staff development needs are identified and an agreed development plan established for all Microsoft Division consultants

Adelaide, South Australia, Australia

▪ Manage Microsoft Implementation Team▪ Assist or manage the design phase of ERP implementations▪ Assist or manage the process to formulate and document business requirements▪ Assess customers’ reporting requirements and impact on setup of ERP▪ Document requirements for systems (ERP/CRM/Other)▪ Setup and configure ERP systems and the accounting aspects in particular▪ Support customers as required (financial & technical)▪ Project & Account management (including creation & updating project/support plans)▪ Train users and provide necessary support▪ Develop and manage test plans of technical solutionsAt Solutions+, we improve your business from the inside, exploring how processes can be improved with the best technology for your needs. As a certified SAP and Microsoft partner, we implement software that transforms business operations. Our consulting and software services are direct and honest, designed to build long-term relationships while simplifying your technology experience and allowing your business to grow more effectively through better automation.

Cape Town, Western Cape, South Africa

▪ Develop & Refine ERP System processes & documentation to improve Key Business Processes▪ Analysis/Development/Documentation/Training of Business & ERP System Process of all departments (60 Employees)▪ Manage all Supply Chain Management (procurement, logistics & record-keeping) to enhance operations▪ Extracting Summarized ERP System Reports▪ Manage & motivate Stores & Procurement teams to achieve distribution performance & inventory objectives▪ Efficient Stocktake/Cycle Count Management of 3 main warehouses & 40 Technician Vehicle warehouses across South Africa (Approximately 9000 SKUs valued at R50 million (£2.4 million)▪ Oversee International/Local Procurement & In-house Manufacturing using JIT Stock Management▪ Ensure stock distribution internally (between warehouses) & externally (customers) is cost efficient & timeous▪ Develop Daily Monitoring Reports of KPIs for Stores/Procurement▪ Manage daily key functions of Stores/Procurement & Refined processes to ensure optimal efficiency▪ General Warehouse Management including minimum stock level balancingAchievements• Split main warehouses (+-9000 SKUs) into separate Service & Sales warehouses • Improved stock availability & distribution efficiency for Service & Sales departments• Reduction of stock shrinkage from 30% to 2%• Increased efficiency of Supply Chain Management through improving all key business processes• Streamlined data management & reportingTechnology: Odoo ERP System, HEAT Service Management, Pervasive SQL, MS Visio, MS Excel

Cape Town, Western Cape, South Africa

Industry: IT (Financial Software) • Manage Remote Development Team (7). Provide detailed client requirements & ensure quality of work delivered • Key Account & Support Management for Odoo & ERPWeb custom applications• Project Managemento Plan, coordinate & deliver project timelines & budgets in consultation with client • ERP Software Deploymento Business Process & Requirements Analysis & Documentationo Install, Configure, & setup (including Development) of Odoo ERP System (Vs 8 -12)o Data Migration from existing financial system to new financial system o Business Forms & Reporting Design & Configurationo Deployment & User Testing & Training of Odoo & ERPWeb custom applicationso Creation of User Process Manualso Post Go Live SupportAchievements• Successful implementation of entire software lifecycle of the Odoo ERP System at largest client & maintaining client satisfaction through key account / support management• Streamline Management of Remote Development Team resulting in better quality output of work Technology: Odoo ERP System, Pervasive SQL, MS Visio, MS Excel

Israel

• Overseeing of Financial Information and aligning overall company strategy based on financial information (together with Accountants and bookkeepers)• Re-evaluate & improve delivery logistics to balance customer satisfaction & cost effectiveness• Managing Small IT infrastructure (including Point of Sales and Accounting Software)• Business Process Analysis and Documentation

Cape Town, Western Cape, South Africa

Industry: Retail (Appliances and Beds)• Manage 12 employees (Sales, Service, Logistics, Warehouse, Procurement & Accounting)• Procurement – Manage & negotiate all supplier contracts (over 30 suppliers both directly & via Buying Groups to maximise profitability)• Ordering of all the product lines (over 1000 SKU's) using Demand Forecasts based on Just In Time Inventory Management• Constant re-evaluation & improvement of delivery logistics throughout supply chain to balance customer satisfaction & cost effectiveness• Develop Monitoring Reports of KPIs for Sales/Procurement• Design & Implementation of all company procedures & processes• Key Account Management - B2B & B2C (onboarding, retention, & up/cross selling)• Management of all customer service enquiries/complaints• Business performance analysis to create coordinated plans to ensure growth of business & customer baseAchievements• Grew business & customer base in a competitive market from start-up to a successful business • Grew Company annual turnover to R17 Million (£810 000)• Grew Sales Revenue on average 40% annually while maintaining stable cost baseTechnology: Sage Pastel Accounting, MS Excel, MS Word

London, Greater London, United Kingdom

Industry: Financial Software • Project & Account Management (drawing up proposals/budgets & management of overall project)• Business Requirement Analysis & Documentation• Deployment of financial software packages through entire software lifecycle (including installation ,configuration, data migration, testing and user training)• Creation & Maintenance of Business Forms, Financial & other reports• Management & Deployment of Software Upgrades • Technical First Line Customer Support AchievementsManage multiple key international clients simultaneously & successfully including Fijutsu, CASS Business School (University of London), Ministry of Sound & Nuvias Advanced Networking (formerly Zycko)Technology: Dynamics GP, MS CRM, MS SQL Server, MS SQL Reporting Services, Scribe, eOne Smartconnect, Dynamics GP 3rd party applications, MS Visio & MS Project

West Sussex, England, United Kingdom

Industry: IT (Financial Software)• ERP Software Deployment (Requirements Analysis, Installation, Data Migration, Testing & Training)AchievementsDevelopment, Management & successful deployment of very challenging custom SQL based consolidated financial reporting tool for key client (PSL Group – Pharmaceuticals)Technology: Dynamics GP, SAP Business One, Microsoft CRM, Microsoft SQL Server, Crystal Reports, FRx financial reporting, various Dynamics GP 3rd party applications

Cape Town, Western Cape, South Africa

Industry: IT (Financial Software)• ERP Software Deployment (Requirements Analysis, Installation, Data Migration, Testing & Training)AchievementsAdvanced from Internal Support Consultant to External Financial Software Implementation SpecialistTechnology: Dynamics GP, Microsoft SQL Server, Crystal Reports, FRx financial reporting, Excel Insight financial reporting, various Dynamics GP 3rd party applications

Bachelor Of Business Science, Honours In Information Systems

Achieved Dean’s List Status 2001 (average of 70% or more for academic year) Skills acquired: Software Development (Visual Basic); Project.

Matriculation

Senior Certificate: Matriculation with exemption (A Aggregate), Herzlia High School, Cape Town, South Africa