Ivan Marinović Email and Phone Number

Building and maintaining bancassurance partnerships in SEE (SLO, CRO, BiH, SRB, MNE, BG, ROU)

Leading new business development (non-core) team in A1 telecom in Croatia:- Digital payments area development - Value added services- Insurance products & services development - Fintech area development (crypto, blockchain, new technologies)- Entertainment (SVOD / Gaming / Music)- Security (cyber) solutions- Innovation

I am resposible for development of insurance business (telcosurance) and managing business relationship with insurance companies, insurtechs and assistance companies.• Insurance (telcossurance) strategy implementation• Chief Insurance Product Owner• Engage, drive and steer insurance business • e2e digital insurance product development• Digital customer experience

Operating a cross-country international daily banking and bancassurance business in 6 markets in CEE (7 banks) as a group central steering (GCS) unit leader.• Cooperation with top and senior management of each local bank to execute defined goals• Responsible for the group daily banking and bancassurance P&L with focus on increase of NCI and decrease of OPEX• Business SPOC to external daily banking and bancassurance business vendors – consulting companies, insurance companies and brokers• Product managament (including digital)• Group daily banking and bancassurance business stream lead in strategic projects • Establishment of bancassurance strategic partnership, steering development and sales activities across 6 CEE countries • Bancassurance strategy implementation• Tendering for preferred insurance partner; contracting with partners at group level;• Engage, drive and steer business initiative through local CEE teams;• Drive awareness through group guideline and reporting (dashboards) on daily banking, bancassurance and partnerships

Responsible for overall bancassurance business of Addiko Bank AG an international financial group headquartered in Vienna, Austria, operating through six banks with its core business in Croatia, Slovenia, Bosnia and Herzegovina, Serbia and Montenegro, servicing over 1,1 million clients.• Maintaining strategic partnerships across Addiko group (insurance companies, insurance brokers and external consultants)• Responsible for group bancassurance strategy • Overseeing BA products development and implementation (6 countries)• Organisation of bancassurance sales and distribution in 200 bank branches in SEE region• Contracting with insurance companies and 3rd parties• Coordinating BA business activities with local Management boards• Managing and coordinating local bancassurance managers • Reporting to Group Board of Directors

CRM activities:• campaign management / monitoring• CRM project manager• customer segmentation• customer value management (CVM)• development of CRM tools • analysis and reporting BANCASSURANCE activities:• BA business operations coordinator• new BA products development and implementation• contracting with insurance companies and 3rd parties• conducting tenders, prices and provisions negotiation• retail fee business management• sales / reporting / monitoring / strategy

• bancassurance business operations coordination• insurance products portfolio• retail banking products development• credit protect insurance development• business relationship lead for insurance companies• contracting with insurance companies and 3rd parties• organization of insurance sales through banking channels• credit cards insurance• education of internal trainers and sales network • marketing campaigns for bancassurance products• sales force effectiveness• internal and group reporting

• in charge of insurance claims department• team leadership and education (3 employees)• handling and adjusting all types of insurance claims: - motor vehicles damages - property damages - vessels damages• business relationship lead for insurance companies• compliance of departments affairs with legislation• operational risk management• reporting to Credit Processing Director and Management Board

• complying department affairs with legislation• total loss settlement• reviewing contracts with insurance companies• processing complex claims• operational risk & fraud prevention management• participation on the project of outsourcing part of the department affairs• maintaining business relationships with insurance companies

• managing and settling insurance claims• property insurance• managed up to 7 employees• employees organization and education• operational risk management• debt workout and early termination of contracts • accounting-related insurance claims settlement• making contracts with insurance companies and repair shops• bringing business processes in line with the Lease Act• participation in Oracle Database implementation project• monthly reporting toward the Chief Executive and the Management Board

• financial recovery for high risk clients• NPL portfolio management• coordination with external lawyers • debt overview reports• requests for freezing accounts using promissory notes and bills of exchange• requests for repossession of leased assets• proposing procedures in order to improve debt collection• high risk loans monitoring• communication with banks, intervention companies and clients• monthly reporting to the Board of Directors

• leasing conditions and insurance terms advising• arranging leasing contracts• monitoring insurance renewal regarding company's property• insurance risk assessments• creating insurance policies in the software used by insurance companies• claims settlements• coordination with insurance companies, repair shops, suppliers and clients