Ivan Milijić

Ivan Milijić Email and Phone Number

Technical Support Senior Lead at HYCU, Inc. @ HYCU, Inc.
boston, massachusetts, united states
Ivan Milijić's Location
Serbia, Serbia
About Ivan Milijić

Ivan Milijić is a Technical Support Senior Lead at HYCU, Inc. at HYCU, Inc.. He possess expertise in technical support, windows, active directory, windows 7, dns and 27 more skills. Colleagues describe him as "Ivan’s ability to plan and execute complex technical projects involving multiple internal and external groups with varying schedule and agendas is truly exceptional. Ivan provides leadership in creating and managing project plans to execution. He understands complex technical issues and can articulate those issues in clear business terms to non-technical users, which facilities his constant communications between all departments. There are a few people in an organization who you can… Show more"

Ivan Milijić's Current Company Details
HYCU, Inc.

Hycu, Inc.

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Technical Support Senior Lead at HYCU, Inc.
boston, massachusetts, united states
Website:
hycu.com
Employees:
340
Ivan Milijić Work Experience Details
  • Hycu, Inc.
    Senior Lead Engineer
    Hycu, Inc. Jul 2022 - Present
    Belgrade, Serbia
    Taking care of people and helping them growAssisting in scaling Tech Support operations
    View
  • Hycu, Inc.
    Technical Support Team Lead
    Hycu, Inc. Sep 2019 - Sep 2022
    Belgrade, Serbia
    Leading a team of extraordinary engineers providing first class technical support for HYCU products portfolio for Enterprise Clouds, AWS, Azure, Google Cloud and Microsoft 365.
    View
  • Hycu, Inc.
    Senior Technical Support Engineer
    Hycu, Inc. Mar 2018 - Sep 2019
    Providing technical support in English for HYCU backup/restore and disaster recovery products portfolio. Troubleshooting application and environment issues on Nutanix, VMWare, Azure and Google Cloud and dealing with (but not limited to) the following:- Networking- Local storage (NFS, SMB, iSCSI) and cloud storage (Azure, Google Cloud, AWS S3 and other S3 compatible)- Windows Server, Active Directory, Exchange and SQL- Linux, primarily CentOS- Oracle- Support Engineers onboarding- Technical writing- Working closely with R&D on solving issues and enhancing customer experience.
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  • Comtrade Software
    Technical Support Engineer
    Comtrade Software Oct 2017 - Mar 2018
    Belgrade, Serbia
    Providing technical support in English for HYCU backup/restore and disaster recovery products portfolio. Troubleshooting application and environment issues on Nutanix/VMWare and dealing with (but not limited to) the following:- Networking- Local storage (NFS, SMB, iSCSI) and cloud storage (Azure, Google Cloud, AWS S3 and other S3 compatible)- Windows Server, Active Directory, Exchange and SQL- Linux, primarily CentOS
  • Mera
    Customer Support Team Lead
    Mera Jul 2017 - Oct 2017
    Belgrade, Serbia
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  • Mera
    T2 Customer Support Specialist
    Mera Jan 2016 - Jul 2017
    Belgrade, Serbia
    Providing technical support in English for an iPad based POS application and app's web based backend.Troubleshooting hardware issues (including, but not limited to thermal printers, card swipes, barcode scanners...)WiFi and general networking connectivity troubleshooting (Cisco Meraki and Ubiquity)QuickBooks integration support and troubleshootingTesting of backend/frontend core functionalities and bug reporting
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  • Gynecology And Obstetrics Clinic ''Narodni Front''
    System Administrator
    Gynecology And Obstetrics Clinic ''Narodni Front'' Dec 2010 - Jan 2016
    Belgrade, Serbia
    Hospital Information System deployment coordination and support (EHR, LIS, IVF)Deployment, maintenance and support for various business applications Windows Server infrastructure deployment and maintenance Active Directory, GP, DNS, DHCPHardware maintenance and support (PCs, printers...)Windows XP/7/8LAN/WLAN maintenanceApplication supportTechnical documentation writting
  • Sezampro Online
    Technical Support Officer
    Sezampro Online Mar 2008 - Sep 2008
    Belgrade, Serbia
    Providing support to customers and troubleshooting ADSL technical issues.
  • Telefon D.O.O.
    Junior System Administrator
    Telefon D.O.O. Nov 2007 - Mar 2008
    Kragujevac
    IT Help DeskHardware/Software maintenance and troubleshoot

Ivan Milijić Skills

Technical Support Windows Active Directory Windows 7 Dns Servers Virtualization Troubleshooting Html Iis File Servers Windows Xp Dhcp Mysql Dns Management Terminal Services Application Servers Wsus System Deployment Windows Server Windows Server 2003 2008 Ehr Xen Vmware Group Policy Wordpress Domain Name System Hardware Zendesk Jira Bugzilla Nextiva

Ivan Milijić Education Details

  • Ict College Of Vocational Studies
    Ict College Of Vocational Studies
    Network And Software Engineering
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  • Ict College Of Vocational Studies, Belgrade
    Ict College Of Vocational Studies, Belgrade
    Health Informatics
  • Srednja Tehnička Ptt Škola, Belgrade
    Srednja Tehnička Ptt Škola, Belgrade
    Telecommunications Technology/Technician

Frequently Asked Questions about Ivan Milijić

What company does Ivan Milijić work for?

Ivan Milijić works for Hycu, Inc.

What is Ivan Milijić's role at the current company?

Ivan Milijić's current role is Technical Support Senior Lead at HYCU, Inc..

What schools did Ivan Milijić attend?

Ivan Milijić attended Ict College Of Vocational Studies, Ict College Of Vocational Studies, Belgrade, Srednja Tehnička Ptt Škola, Belgrade.

What are some of Ivan Milijić's interests?

Ivan Milijić has interest in Science And Technology, Education, Health.

What skills is Ivan Milijić known for?

Ivan Milijić has skills like Technical Support, Windows, Active Directory, Windows 7, Dns, Servers, Virtualization, Troubleshooting, Html, Iis, File Servers, Windows Xp.

Who are Ivan Milijić's colleagues?

Ivan Milijić's colleagues are Vladimir Cvetkovic, Shreesha Pai Manoor, Mihael Novak, Neven Randic, Marija Radulovic, Mila Pavlovic, Ken Sze.

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