Ivan Munao’

Ivan Munao’ Email and Phone Number

IT Service Desk Technician - "Expert in technological innovation to create positive change." @ ADVANCE S.R.L.
Ivan Munao’'s Location
Grugliasco, Piedmont, Italy, Italy
Ivan Munao’'s Contact Details

Ivan Munao’ work email

Ivan Munao’ personal email

n/a
About Ivan Munao’

I consider myself a dynamic and passionate expert with solid expertise in the IT sector. Creative in his approach to challenges and always looking for new challenges to grow professionally. With a constant commitment to learning and development, I contribute significantly to the success of company initiatives. My dedication and proactive mentality are my strengths.

Ivan Munao’'s Current Company Details
ADVANCE S.R.L.

Advance S.R.L.

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IT Service Desk Technician - "Expert in technological innovation to create positive change."
Ivan Munao’ Work Experience Details
  • Advance S.R.L.
    It Service Desk Technician
    Advance S.R.L. Jan 2022 - Present
    Rivoli, Piedmont, Italy
    • Technical assistance and installation of Kyocera multifunction printers • Technical assistance, maintenance and installation of Zebra and Honeywell Thermal Printers • Technical assistance and maintenance of Zebra handhelds and Datalogic, Zebra and Honeywell barcode readers • Management of contacts and visits to customers to maintain a close collaboration relationship . • Management of Service Requests, RMAs and spare parts. Commitment, motivation and determination are added values that I try to convey every day to carry out the tasks assigned to me.
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  • 24Voltcleaners
    E-Commerce Specialist
    24Voltcleaners Jan 2018 - Dec 2022
    Turin,Piemonte, Italy
    - Management of the e-commerce strategy of the 24Voltcleaners brand- Back end Shopify e-commerce platform management and integrated App- Basic knowledge of SEO optimization and Facebook Ads and Google Ads campaign management systems- Mastery of analysis KPIs related to the online world of Sales, Digital Marketing and Social- Mastery of Google Analytics data analysis- Check and follow up of changes in the online site update processes- Stock management through internal management system- Management and addressing of special Customer Care requests to the supervising team for the resolution of practices relating to the e-commerce site- Analysis and tracking of digital competitors- Coordination with the various suppliers involved in the implementations related to the 24voltcleaners platform
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  • Tpr Service S.R.L.
    It Hardware Field Engineer & Help Desk Support
    Tpr Service S.R.L. Apr 2013 - Dec 2021
    Turin, Piemonte, Italy
    • Servers and storage technical assistance • Technical assistance and installation of Lexmark, Sharp and Samsung multifunction printers • Technical assistance, maintenance and installation of old and new user flow management systems Solari Udine SPA for Poste Italiane - Collection agency - INPS. • Technical assistance and maintenance of IT devices supplied to Poste Italiane postmen including: Motorola MC65-67 handhelds and zebra MZ320, iMZ320 and MY3 thermal printers. • Telephone technical assistance at the request of colleagues or the customer. Management of contacts and visits to customers to maintain a close collaboration relationship. Personal inventory management. Preparation of spare parts orders.
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  • Mondadori Spa
    Junior It Help Desk - 1 Livello
    Mondadori Spa Sep 2009 - Feb 2011
    Turin, Italy
    • Management and basic technical assistance on AS400 Server • Backup management on Thundberg Data Server • Hardware and software user assistance on PC (Windows and iMac) and corporate multifunction. • DB Access creation and management useful for creating Reports to be uploaded to the company Intranet
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Ivan Munao’ Skills

Informatica It Solutions It Management It Strategy Internet Innovation Tcp/ip Ftp Microsoft Sql Server Server Administration Server Architecture Visual Studio Visual Basic

Ivan Munao’ Education Details

Frequently Asked Questions about Ivan Munao’

What company does Ivan Munao’ work for?

Ivan Munao’ works for Advance S.r.l.

What is Ivan Munao’'s role at the current company?

Ivan Munao’'s current role is IT Service Desk Technician - "Expert in technological innovation to create positive change.".

What is Ivan Munao’'s email address?

Ivan Munao’'s email address is iv****@****mail.it

What schools did Ivan Munao’ attend?

Ivan Munao’ attended Iis Ettore Majorana Torino.

What are some of Ivan Munao’'s interests?

Ivan Munao’ has interest in Creazione Di Piccoli Programmi Personali, Modellismo E Calcio.

What skills is Ivan Munao’ known for?

Ivan Munao’ has skills like Informatica, It Solutions, It Management, It Strategy, Internet, Innovation, Tcp/ip, Ftp, Microsoft Sql Server, Server Administration, Server Architecture, Visual Studio.

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