Lead a dynamic team dedicated to delivering top-tier security servicesOversee strategic planning and business development to drive growthEnsure operational excellence and maintain the highest standards of serviceFoster innovation and implement robust security strategiesBuild and maintain strong client relationshipsPosition Iris Security as a trusted leader in the security industry

Turning data into insightsProactively fixing billing errors through automationCredit Data ScienceData Analytics/AnalysisBig Data Technologies Data lake/Unix/Hive/Pig LatinTeradata/Oracle/MS SQL ServerSAS/Tableau/ExcelSQL Developer/R Programming/Python/Java/

◦ Project lead for the margin assurance operations project (managed service) for a tier 1 wireless carrier in the US, from 01/01/2015 to 04/30/2016. ◦ Managed a group of consultants both on and offshore from 01/01/2015 to 04/30/2016.◦ Performed data analytics to; identify loopholes in the systems/processes, investigate, and recommend solutions; uncover hidden patterns in customer usage data to drive decision making, and recommend changes that improve customer experience.◦ Performed marketing analytics for the product management team on roaming and international long distance products. ◦ Provided operational support to the client:- automated routine reports using shell scripting/python/pig latin, sql(hive, oracle, sql server),MS excel/PowerPoint, and/or business objects; built trending reports to monitor for unusual activities; and ran ad-hoc reports whenever needed.◦ Managed a fraud management platform for a tier 2 wireless carrier in the US; worked with the implementation team, defined fraud rules/thresholds, monitored alarms, and performed deep-dive investigations.◦ Performed product reviews, provisioning flow reviews, billing completeness checks, Inventory checks (stock reconciliation), etc. ◦ Performed third party compensation reviews (commission structures, 3rd party settlements/invoice reconciliations, etc.). ◦ Worked with cross-functional teams on building solutions to identified problems. ◦ Other tasks included; time tracking to facilitate invoicing; monitoring and balancing workload among team members; business continuity planning for the project team; manage customer relations and expectations.

Fraud Management in telecommunications.Compliance (Business process and procedures review and improvement).Telecom Network Assurance.Product and promotions Assurance.Billing Assurance.Roaming and interconnect Assurance.Risk management in telecommunications.Report automation in ACL and Shell scripts.

Risk Management in telecommunications.Compliance (Business process and procedures review and improvement).Telecom Network Assurance.Billing Assurance.Roaming and interconnect Assurance.Project management.Operation and maintenance of the Test call generator and the simbox(carrier bypass) detection tools.Training new members on the team.Report automation in ACL and Shell scripts.

Revenue Assurance training