Ivanna Chavez, Mph-Bh Email & Phone Number

California, United States

San Francisco, California, United States

Lead teams and functions that support access to substance use and mental health services within BHS.

San Francisco, California, United States

San Francisco Bay Area

•Responsible for supporting the overall operations of the San Francisco Intake Department. Also responsible for record keeping, reporting, and monitoring in order to ensure that all program performance standards and regulations are fulfilled. •Manage a workforce of 13 positions with various duties and specialties •Work collaboratively with various community partners and stakeholders including courts, jails, hospitals, department of public health, and other related parties to create a streamlined system to refer participants in drug and alcohol treatment.•Make decisions regarding client eligibility, placement, and coordination of care. Serve on agency and community-based committees; represent HR360 at meetings with partners and stakeholders. Design, implement, and able to troubleshoot policies and procedures.•Extensive knowledge in Drug Medi-Cal, Medi-Cal Insurance, and AVATAR database

San Francisco Bay Area

Community Relations and Case Management Responsibilities: Serve as the liaison and central point of contact for criminal justice-related stakeholders including funders, courts, law enforcement, legal counsel, and other related parties.

San Francisco, California, United States

As a Peer Educator, I engaged in impactful one-on-one health education and coaching sessions that left a lasting impression on myself and the students I assisted. Through Zoom and the 10to8 appointment system, I provided personalized support, employing motivational interviewing techniques to address healthcare education. I facilitated productive and insightful discussions, fostering an environment of trust where students felt comfortable sharing their concerns and aspirations.Participating in practice health education sessions not only honed my skills but also allowed me to fine-tune my approach to cater to the unique needs of each individual. By ensuring punctuality and effective management of appointments, I upheld a professional standard that was greatly appreciated by the students seeking guidance. I also maintained meticulous record-keeping, enabling me to track progress and tailor subsequent sessions accordingly. My experience as a Peer Educator was marked by meaningful interactions and a commitment to fostering positive change in the lives of fellow students.

San Francisco Bay Area

As a key member of an academic-clinic partnership between La Clinica de la Raza and the University of San Francisco, I played a vital role in supporting wellness among La Clinica's healthcare providers, staff, and administration. I was involved in the development and implementation of the Examen Tu Salud / Examine Your Health digital health and wellness coaching program. Additionally, I was hired as the research assistant for this project. The program featured two components: weekly wellness coaching delivered via Zoom or phone by current USF graduate students and daily health and wellness messages delivered via mobile phone. Over a 6-8 week period, the program was rolled out in two phases across 6-8 clinics. I am proud to have contributed to this meaningful project, which aimed to improve the well-being of healthcare providers and staff at La Clinica through innovative digital health and wellness strategies.

Menlo Park, Ca

• Design and edit print materials and collateral for agency-wide documents and events • Update website content and design (ivsn.org)

San Carlos, California

Served as a strategic and operational marketing expert for StarVista, ensuring that print materials, website, and social media reflect the agency’s brand and values. Maintain website and print publications to meet the needs of StarVista, community audiences, and both agency-wide and program specific marketing and outreach goals.

Redwood City, California

Responsibilities:1) Client screening, scheduling, and follow up. The Project Coordinator screens individuals who call Legal Aid with a public benefits-related legal problem (Medi-Cal, CalFresh, CalWORKs, Social Security, General Assistance); schedules appointments or provides appropriate referrals; collects data on all client-related activities; follows up with clients in ongoing cases; and follows up with clients to document outcomes after cases are closed.2) Database entry, coding, and reports. Under the supervision of the LIBRE staff attorney, the Project Coordinator is responsible for maintaining a confidential client database, collecting, entering and coding all LIBRE cases in the database, and generating client and outreach data reports.3) Community outreach and trainings. The Project Coordinator coordinates LIBRE outreach being conducted by the partner agencies, keeps a calendar of events, and maintains contact with community organizations to ensure dissemination of LIBRE materials and to collect data. The Project Coordinator represents LIBRE at community events and meetings, including occasionally on weekends and in the evenings. Some travel throughout the county is required.4) Writing. The Project Coordinator assists in drafting grant reports; updates and translates LIBRE brochures and educational materials, composes website content, and drafts/ translates correspondence.5) Administrative Support. The Project Coordinator prepares client files and correspondence, and assists staff attorneys with miscellaneous administrative tasks, including interpretation/translations for Spanish-speaking clients.

San Francisco Bay Area

-Organize and manage Social Media Accounts such as LinkedIn, Facebook, Twitter, YouTube, and Instagram. -Update and maintain website content (kandlbuilders.com)

Redwood City, California

Assisted clients with navigating and accessing public benefits. Assisted about 200 households in a matter of 10 months with navigating and accessing public benefits. Assessed over 250 clients’ eligibility for public benefits.Assisted these clients in filling out and processing public benefit applications in both English and Spanish. I case managed workload by checking in with clients and contacting the county regarding their benefits. I also perform outreach to the community of Redwood City and North Fair Oaks for a know your rights campaign regarding accessing public benefits and the myths that surround the benefits. Completed a total of 16 presentations to over 230 community members regarding public benefits.

Silicon Valley

A three part leadership development program, involving a nonprofit apprenticeship, a team service project, and leadership training.

Santa Cruz, Ca

A one day community-wide event that provides housing, support and quality of life resources to homeless individuals in the community. I served as a Service Agency organizer, tasks included but not limited to: Provided constant contact with various Social Service Agencies in Santa Cruz County by telephone and emails. I assisted lead organizers in setting up and going through details for the main event. Acted as the bilingual volunteer and client assistant to the main event of Project Homeless Connect of over 300 homeless individuals and families.

Oshun Women And Family Center, A Program Of The Haight Asbury Free Clinics

Prepared and served food to homeless women and familiesCleaned Center by sweeping and mopping floors, cleaning bathrooms including showers, sanitizing chairs and laundry servicesPerformed counselor duties by referring clients to various detox and substance abuse programs in San FranciscoAssisted clients by calling for social services such as "bed reservations" at different shelters and transportation assistance

San Francisco Bay Area

Just Summer positions.Learned interpersonal skills and a better understanding of professional behaviors.Primarily data entry tasks Data analysis of bank checks and accounts Responsibility of working with classified documents.

I learned ways to help facilitate and speak to individuals regarding personal and traumatic experiences. Also trained to facilitate comprehensive sex education to my own peers.

Phone Banking Resource TablingAssisted in Campaigns to increase Student Voter Registrations

Master Of Public Health - Mph

Bachelor Of Arts, Community Studies, Healthcare Inequalities