Ivan Natchkov Email & Phone Number

Sofia, Bulgaria

As the Managing Director of FacIT FixIT, I’m here to make IT simple, reliable, and stress-free for you. Whether it’s solving tricky problems, supporting your teams, or building new IT infrastructure projects from the ground up, I’m hands-on every step of the way.At FacIT FixIT, we focus on building close, trusted partnerships with our clients. I’m committed to understanding your unique challenges and delivering solutions that actually fit your business – no buzzwords, no overcomplicated processes, just straightforward IT support and infrastructure that works.Let’s fix IT and build for the future, together. 🚀

Sofia, Bulgaria

Sofia

Sofia

▪ Reorganization and transformation of IT department▪ Implementation of DevOps and Agile methodologies in IT and Business▪ Provide assistance, consultation and trainings to business departments and their managers to understand and support IT culture, mission and values▪ Preparing the IT department (staff and infrastructure) for digital transformation of the Bank▪ Building IT strategy based on: - transformation of ProCredit to digital bank - IT and non IT processes optimization - Used technologies and methodologies - Staff - Vendors▪ Working closely with business departments to: - identify their needs and challenges - make sure that they use the whole potential of the IT in terms of technology and knowhow - help them see the IT as business enabler rather than support department

Managing Infrastructure, Applications, Database Administration and Service Desk

Sofia

▪ Achieve highest possible level of availability of IT infrastructure▪ Ensure proactive growth (capacity and performance) of Data Centres▪ Establish and maintain ITIL processes▪ Manage IT staff, including process of recruitment, training, supervision and assessment▪ Lead and participate in multiple projects (IT and non-IT)▪ Develop and implement long-term IT strategy and budget▪ Set monthly and yearly goals based on IT strategy and approved IT budget▪ Establish and maintain communication with top and middle management, business departments, vendors and end users▪ Build and maintain responsive and effective Service Desk

Sofia

▪ Establish and maintain an appropriate organizational structure of the unit▪ Develop from scratch bank’s data centre infrastructure▪ Achieve highest possible level of availability of IT infrastructure▪ Ensure proactive growth (capacity and performance) of Data Centres▪ Manage IT staff, including process of recruitment, training, supervision and assessment▪ Lead and participate in multiple projects (IT and non-IT)▪ Develop IT budget▪ Set monthly and yearly goals based on IT strategy and approved IT budget▪ Establish and maintain communication with top and middle management, business departments, vendors and end users

Master Of Physics, Physics, Mathematics

High School, Physics, Mathematics