Ivan Paolo Ortuoste Email & Phone Number

Long Beach, California, United States

Includes all responsibilities of an analyst II with the addition of the below:- Spearheading automation initiatives within my account which includes utilization of Excel's automate function, Power BI, and Power Automate to set up flows.- Report creation using Power BI for myself and colleagues.- Process improvement-- analyzing previous processes to identify opportunities to maximize efficiency and accuracy for key daily tasks.

Long Beach, California, United States

- Collects, interprets, and analyzes various types of logistics data including availability of product, reliability of transport and delivery, and other data related to product supply chain management, sourcing, and distribution- Maintains database(s) of logistics information- Tracks product flow from origin to delivery via web-based logistics systems and other appropriate methods of monitoring inventory and shipment vehicles- Reviews and analyzes transportation costs, equipment procurement and delivery processes, inventory issues such as backorders, and other fulfillment metrics- Uses analytic methods and tools to understand, predict, and/or control logistics operations and processes- Monitors warehouse facilities to evaluate inventory transactions such as receiving, storage, shipping, and inventory integrity

Torrance, California, United States

- Manage and collaborate with dispatchers and drivers to ensure containers are pulled from port in a timely manner.- Information management: Gather and organize information to create protocol/workflows that maximize company profits and efficiency.- Data management: Monitor TMS data to assure data integrity.- TMS: Trinium Superuser

Torrance, California, United States

- Leadership: Trained a small dedicated team on drayage procedures and protocols to accommodate company’s rapid growth.- Work with senior leadership team and other terminals to improve efficiencies profitability and customer service.- Defined protocol and strategies to maximize workflow efficiency.- Proactively solve day-to-day challenges that affect profitability and efficiency through cross-functional collaboration with dispatch and drayage department.- Conducted deep account analysis and deployed necessary strategies to increase account profitability by up to 40%.- Utilized extensive knowledge of port operations to ensure import/export containers are scheduled and picked up in a timely manner to avoid demurrage charges.- Managed and tracked roughly 500 containers on a monthly basis from its time on vessel until it is delivered to customer.- Thoroughly communicated with customers regarding their import/export containers to maximize turnaround time for each container and increase productivity.

Long Beach, California, United States

- Establish and maintain effective relationships with external and internal customers that foster compassion, authenticity, integrity, respect, and dignity.- Provide creative and proactive resolutions to problems relating to internal departments and customers.- Display ownership of all aspects of assigned customer relationships, including customer contracts, billing rates, service level agreements, warehouse hours of receiving, special delivery requests, customer reporting, and expected company KPIs.- Foster a collaborative customer experience; understand each customers changing needs, load forecasting and sharing industry related news.- Become proficient with TMS software to screen and input delivery orders received from customers, check availability, schedule pickups and delivery appointments.- Become proficient with all rates related to the customer account.- Become proficient understanding contract agreements with all shipping lines in regard to equipment Per Diem charges.- In depth knowledge of how the Port of Los Angeles and Long Beach work, including schedules, appointments systems, Demurrage and Per Diem policies website navigation, etc.- Extracting data from our TMS to generate customer reports in Excel that can be used to provide daily status updates, evaluate YTD performance, evaluate customer volumes, and other relevant information.- Accurately adding charges per the company rates and policies that are pre-established with the customer prior to accepting orders.- Daily shipment auditing including finalizing of all charges, confirming required shipment documents, and assigning the corresponding status for billing purposes.- Provide support to other Account Managers when requested or needed to promote an excellent teamwork environment.- Provide continuous feedback to improve current and future standard operating procedures and training protocols.- Meet designated KPIs weekly, monthly, and quarterly according to Company Policies.

Cerritos, California, United States

- Established and developed protocol to create efficient workflow for new and upcoming projects- Increased revenue for clients by solving reimbursements issues with insurance companies- Spearheaded brand marketing initiatives such as B2B website creation - Handled A/R for various Ophthalmology practices throughout the U.S.

Cerritos, California

-Create documents that help streamline the provider’s revenue cycle, and communication between the billing department and the provider’s front office-Create marketing materials that help promote the company-Created the company website with meticulous detail to make it look presentable and informative-Curate blog posts to help boost SEO rating-Monitor GoogleAnalytics to quantify the website’s success-Serve as a liaison between the provider’s billing department and front office-Created social media pages for company-Help train new employees

Long Beach

Duties include:-Provides a positive customer experience with fair, friendly, and courteous service.-Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.-Resolves customer issues and answers questions.-Maintaining a clean and organized workplace-Memorization of PLU codes-Balances cash drawer by counting cash at beginning and end of work shift.

Greater Los Angeles Area

Duties Include:-Vendor/artist relations and outreach for annual festival-Curated content for various social media platforms-Created newsletters using MailChimp and graphics for outreach-Worked closely with a small dedicated team and brainstormed ideas to promote the festival-Vendor and artist acquisition by cold-calling-Set foundation for graphic design concept for the festival’s marketing plan-Surpassed company records on social media, gaining 10,000+ impressions on a single post

Los Angeles

Duties include:-Curate and schedule posts on various social media platforms-Brand development and brainstorming with dedicated team-Social media marketing-Creative problem solving for issues regarding the festival or ways to make the experience better for people-Populating the content repository for social media platforms-Searching for articles to post on social media that reflect the company's brand identity-Reaching out to social media influencers-Copywriting to create thought-provoking and relatable content

Long Beach, California

-Classroom aid-Maintenance-Organization of supplies-Hand over hand assistance of clients

Long Beach

Assisted the pediatric radiation departmentMaintenance for various roomsFolded linensProvided support for children and the patient's family membersAssisted in the transport of patientsAssisted with some proceduresMade barium mixtures for patients