🔮 Lena Ivanova Email & Phone Number

Helsinki Metropolitan Area

Helsinki, Uusimaa, Finland

Санкт-Петербург, Россия

I was in charge of the entire design in web application for bank's developers and DevOps engineers. It helps to orchestrate, automate and manage software release pipelines and increases the velocity of software releases. During my work it has been launched at the market as a component of a cloud platform for development• Designed and led to the production 90% of product features • Established design process within 2-3 weeks sprints with user research and testing• Monitored and analyzed tickets to support, highlighted major user problems for team and backlog grooming• Drove UX improvements across key user scenarios which led to an increase in SCI and NPS• Accompanied business analyst in discovery interviews with stakeholders and helped to uncover user problems behind requirements• Consulted new developers on system and business logic of product features to help them start contributing sooner• Did a competitive comparative analysis with PO to shape product strategy

Санкт-Петербург, Россия

Delivered prototypes and designs for b2c products — Mortgage Application Service, Gazprom Gas supply subscriber's account, designed several features for a company's startup — Finance Management Service • Gathered and analyzed user needs and functional requirements• Designed prototypes collaborating with business analyst• Presented solutions to clients and developers• Controlled implemented design during development• Took part in design for the company's internal products and startups

• Designed 2 interactive information services for Kaspersky Lab• Took part in the developing of new features for Innovative CRM for configuring business processes• Did prototypes and design for small services and mobile apps