As Head of SDR at Belkins, I have:• Developed and implemented a comprehensive system for employee motivation, rewards, and bonuses, driving higher performance and engagement.• Established structured career development paths through competency maps and personalized development plans (PDPs), fostering team growth and retention.• Built a digital Knowledge System on Notion for centralized knowledge sharing and accessibility across the team.• Standardized onboarding processes and introduced Quality Assurance (QA) mechanisms to ensure consistent performance across the SDR department.• Assembled and led a team of 6 Team Leads focused on coaching, mentorship, and leadership development, supported by a 360-degree performance review system.• Introduced data-driven analytics systems to monitor key metrics, assess team health, and optimize decision-making.• Selected, tested, and implemented tools tailored to streamline departmental workflows and improve efficiency.• Conducted cross-departmental training to enhance communication, reporting, and collaboration between teams.Key Achievements:• Led the SDR department to book over 10,000 meetings annually, with leads ranging from Fortune 500 companies to niche startups.• Achieved a yearly KPI average increase from 70% to 95%, with a 50% increase in average project check values ($).• Extended average project lifetimes from 6 months to 40 months for top clients.• Reduced employee turnover across the department and company-wide while achieving an average tenure of 3+ years.• Promoted a record number of SDRs to senior roles, demonstrating the success of development initiatives.• Boosted the Net Promoter Score (NPS), reflecting increased employee satisfaction and engagement.___Belkins is a leading B2B lead generation and sales acceleration agency, specializing in helping businesses connect with their ideal clients through tailored outreach strategies and cutting-edge sales solutions.

• Led a team of 5 SDRs, focusing on expanding the customer base through Ideal Customer Profile (ICP) identification, targeted prospect lists, and tailored lead generation strategies. Together, we achieved over 1,000 qualified meetings annually.• Prioritized coaching and mentoring, working closely with each team member to refine their outreach techniques, enhance processes, and build their confidence. • Implemented a recognition program to celebrate monthly achievements, such as highest conversion rates or best-quality appointments. Improving the SDR performance by 40% after tailored coaching and regular encouragement through these programs.• My leadership resulted in significant career growth for my team, with 2 members promoted to SDR Team Leaders and 2 advancing to Account Manager roles. Supporting their professional development was one of my proudest accomplishments.• I also encouraged collaboration and innovation within the team by organizing brainstorming sessions to address common challenges, such as overcoming objections during calls. This led to a shared repository of successful scripts and templates, which boosted conversion rates across the team by 15%.

• Achieved outstanding client retention, consistently meeting KPIs with results ranging from 100% to 150% across industries including Marketing, IT, Chemical, Finance, Legal, Non-profit, and Fashion.• By optimizing strategies, precise targeting, and improving messaging, increased the number of monthly appointments for a non-profit organization from 15 to 50, making cold outreach a prime channel for new business.• Generated business opportunities worth over $2 billion for a financial services client by securing appointments with 20+ Fortune 500 companies.• Fostered close collaboration across project teams, contributing to becoming the top-performing unit within the company.• Built long-lasting client relationships, leading to expanded partnerships and enhanced business opportunities between our companies.

Co-founding Vyraz, a creative collaboration boutique, that helps bring visionary projects to life at the intersection of design, art, and social impact. Our work spanned branding, product design, art projects, and more, focusing on innovative solutions that empower founders to reimagine and evolve their ideas.• Collaborating with clients to conceptualize and execute unique projects that align with their values and aspirations.• Exploring new avenues in branding, clothing, goods, and artistic ventures to create meaningful and impactful outcomes.• Guiding founders through the creative process, from envisioning fresh ideas to refining existing concepts for greater resonance.At Vyraz, we prioritized delivering not just results, but experiences that inspire transformation and elevate our clients' missions.

As a Project Manager at Bachoo Design, I’ve had the opportunity to lead and bring to life award-winning digital projects for global clients, ensuring that each project embodies the studio’s commitment to excellence in web, brand, and app design.• Overseeing all project phases, from initial planning to final launch, ensuring quality standards and alignment with client expectations.• Leading cross-functional teams of graphic designers, UX/UI specialists, and developers coordinating efforts to meet project milestones.• Acting as the primary client liaison, keeping clients informed of progress, setting clear expectations, and managing project timelines and resources effectively.• Ensuring deliverables met Bachoo’s high standards while proactively identifying and mitigating risks.Key Achievements:• Earned two Honorable Mentions from Awwwards and won 'Best Website Design' at Ukrainian Design: The Very Best Of.• Launched 20+ digital projects for clients in the US, EU, and Australia, each custom-tailored to meet the unique needs and goals of our clients.• Fostered a collaborative work environment while implementing efficient processes for smoother project execution and higher-quality outcomes.

At Vintage Web Production, a leading web studio known for creating WOW-sites with cutting-edge web technologies, animation, and 3D, I managed high-value projects from ideation to launch, ensuring quality and innovation at every stage. With project budgets often exceeding $100,000, I worked alongside a skilled team to deliver award-winning digital experiences that captivated audiences.• Contributed to the production and successful launch of six award-winning projects, which collectively received recognition from Awwwards, including Site of the Day, Mobile Site of the Week, two Mobile • Excellence awards, and an Honorable Mention.• Directed and coordinated efforts across design and development teams, ensuring project milestones and high standards were consistently met.

As a Key Account Manager at BBDO Ukraine, I led major marketing campaigns for Visa CIS, managing over ten high-profile projects across Ukraine, Kazakhstan, Belarus, Azerbaijan, and Georgia. My role was centered on ensuring that all campaigns aligned with Visa's global standards and objectives, while driving business growth and brand recognition.• Developed annual communication strategies for each Visa product, ensuring alignment with broader business goals.• Coordinated closely with Visa Marketing, Product, Business Development, and Innovations teams to integrate efforts and optimize campaign execution.• Led creative campaigns, covering: ○ Brand Positioning, Packaging Design/Re-design, and Communication Strategy. ○ National ATL and BTL campaigns, focusing on equity and promotional messaging. ○ Regional campaigns across CIS markets, including Belarus, Moldova, Kazakhstan, Azerbaijan, and Georgia. ○ Social Media strategies and execution. ○ Event management and sponsorships, including high-profile campaigns like the Olympics and Eurovision.• Built strong partnerships with clients and their stakeholders, fostering collaboration and driving business expansion.

Organized and launched advertising campaigns, rebranding, and marketing campaigns with all the collaterals for the top clients at the best creative agency in Ukraine. Key clients: ARGO, MOYO, Comfy, Goodwine.

• Managed a range of projects, including CASES, SVC, and the Design Internship Program, ensuring timely and high-quality execution.• Acted as a Partnership Manager, building and maintaining relationships to support organizational goals.• Supervised conferences such as CASES (cases.org.ua), handling logistics, coordination, and on-site management.• Led event management initiatives, from planning to execution, ensuring successful outcomes.• Contributed to strategic planning and budget oversight, aligning projects with organizational objectives.• Maintained databases and ensured accurate documentation for streamlined operations.• Provided executive assistance to the CEO, supporting high-level decision-making and daily operations.

Organized four seasons of the professional trade show LEVEL`S during the official international fashion week Mercedes-Benz Kyiv Fashion Days. • designer scouting & sales Ukraine, CIS, Europe;• marketing strategy development, PR activities and SMM, branding, and visual design.; • taking part in international tradeshows: Paris Bijorca; • operations management, supervising interns and volunteers;