- Coordination of incoming instruments for repair and calibration and exporting to the U.S. or within Canada- Liaison for internal service group for repairs and returns ( receiving, billing, shipping )- Support the day to day coordination/administration of the Oakville service operation- Manage GUI work orders and Salesforce cases, their update so they show current status of Calibration/Repairs at all times- Co-ordinate with Vendors, Shippers, Technicians and Customers in order to have most efficient instruments turnaround- Creation of custom documents and all associated processes to flow product in import-export environment- Follow up and resolve invoice and PO issues with Vendors and Customers on daily bases - Purchase order management , accurate and timely invoicing of work orders- Provide excellent customer service; handle complaints, disagreements and issuing Quotes ones needed

Oversee Ocean export bookings and schedule LCL and FCL shipmentsEnter booking and other necessary details into the systemOrganize booking of LCL and FCL shipments with Shipping Line/CarrierArrange collection and transportation of goods from the shipperCo-ordinate with Transporter, Consolidator, Shipping line, Overseas Agents and synchronize their activities to meet deadline Prepare shipping related documents like Bill of Lading Instruction, Pre-Alert, Insurance and B13.Track, supervise shipments and update shipment status to customer on daily basisComplete billing on shipments on a timely mannerTroubleshoot problems that may occur in movement of freight and resolved discrepanciesProvide excellent customer service; handle complaints, disagreements and shipping related issues

individual contributor - Regional Global Parts Supply Chain representative• Logistic team SME (subject matter expert)• Trainer of new Logistic team employees or team presenter toward outside teams• Owner, creator and analyzer of all logistic Performance, Backlog and KPI reports• HPI implementation project support• Representing team on all logistic cost related projects as well as other network change projects• All local spare parts related Import and Export activities for Serbia• Implementing local Microsoft Navision warehouse module solution• Conduct W2W and 3PL OCA audits• 3PL Vendor account management for Serbia, Malta, Romania, Bulgaria, Belarus and Montenegro

individual contributor - Regional Global Parts Supply Chain representative• Transportation and SAP core team lead backup• 3PL related purchase orders and accruals creation • Perform all local spare parts related Import and Export activities for Serbia• Implementing Microsoft Navision warehouse module• Perform W2W and 3PL OCA audits• IGSO implementation project support• 3PL Vendor account manager for Serbia, Malta and Montenegro

individual contributor - Local Global Parts Supply Chain representative• Perform all local spare parts related Import and Export activities• Direct spare part receiving, marking,handling and issuing• Quarterly W2W and Ad hoc cycle counting (and system adjusting if needed)• Direct contact (phone and mail) with customer (Partners or HP engineers) , agreeing on a needed part(s), issuing documents and updating warehouse database (SAM)• Reconciliation with finance between issued documents, warehouse database and finance database (after w2w or ad hoc)• Gathering contract and care pack data from Partners and forwarding them to Planning team for correct stock planning and setting of Targeted Stock Level• Pro active support of TSD organization• Issuing of Monthly reports about operations• Support od CDG countries (remote support of Malta, Albania, Moldova and Bosnia)

People manager 15+ people• Manage logistics department which includes Warehouse of new goods, Warehouse of recurred goods and Fleet of vehicles with drivers • Create distribution plan of press in order to optimise the use of the vehicles at disposal and minimise the mileage • Car fleet maintenance• Control validity of vehicles and drivers documentation (including registration, insurance, transport order etc.)• Cost control including fuel consumption and following the other variable expenses of fleet of vehicles • Recommend purchasing of new cargo vehicles depending of the price, predicted maintenance costs, terms of payment as well as their writing off depending of the currents status, maintenance costs and current and planned transportation demand • Interviews with candidates for employment in the department, positive and negative stimulation of employees according to situation, • Control of warehouse activities, checking of existing and creating of new procedures• Daily stock reconciliation between physical status and status in ARI database• Composing daily, weekly and monthly reports, department employees output, as well as the other reports needed for following the department's activity • Contact with clients and suppliers in order to solve all possible problems

People manager 20+ people• Manage logistics department including Call-center, Invoicing department, Warehouse, Delivery department, and Maintenance and sanitization department • Optimized distribution routing (within city limits) and planning (out of city) of the water distribution (Depending on daily demand, use optimal number of vehicles (depending on capacity and city zone), drivers/helpers, which will use optimal routes to minimize mileage)• Maintenance of the vehicles• Cost control through fuel consumption and other variable expenses used for Department results reports (deriving the relevant indexes like: the cost of transportation per delivered bottle, average monthly fleet capacity usage etc.)• Use demand growth trend and seasonal growth to predict future need for new vehicles purchase as well as for employing new delivery agents• Managerial HR tasks: Salary calculation (fix + variable), Interviews with new candidates, regular staff meetings, department vacations planning, reward or negative stimulation of employees according to situation• Training the maintenance staff and delivery agents for field work and correct filling in the daily report templates• Define city zones, schedule water delivery to nearby towns by days (one or twice per week); establishing future directions of market development (advise possible new branches), together with Sales department• Control Company's branch activities and extract respective reports• Daily reconciliation of report from ERP tool (Carizma), daily report templates and physical stock status in the warehouse in Belgrade and in the branches• Use database data (address and installation dates) to schedule watercooler sanitization each 3 months (according to EBWA recommendation)• Representing department on bi weekly manager meetings• Preparing daily (Activity and Logistic report), monthly (Logistic + Board report) and Ad hoc reports• Yearly Budgeting for Logistic department• Solve all customer related issues

People manager of a 20-30 people team• Manager of transport department, whose main tasks are transportation of raw materials to the factory, transportation of the final product from the factory to distribution center and further transportation to sales centers • Department cost control, including fuel consumption and other variable expenses as well as final calculation of the data (deriving the relevant index) • Control of invoices and payments towards 3PL Companies and individuals for fulfilled transport service • Control validity of vehicles and drivers documentation (including registration, insurance, tachometer data, health certificate, transport order etc.) • Revise scheduled plans of truck loading as well as assigned drivers and vehicles • Recommend purchasing of new cargo and passenger vehicles or their writing off depending of the currents status, maintenance costs and current and planned transportation demand • Compose and implement working procedures for ISO 9001:2000 and ISO 14001 standards and procedures required by HACCP, Kosher, Russian (RGOST) and other standards • Perform people managerial duties, including new hiring, dismissal, punishing and rewarding of the employees• Control and calculation of salaries as well as creation of vacation plans for transport department employees• Organization of local and intercity transportation of employees (bussines trips, marketing activities etc.) as well as guests of the company, • Compose weekly and monthly reports related to expenses of vehicles technical maintenance • Daily contact with the other departments (via phone, ICQ and E-mail) in Logistics sector as well as with the other sectors in the company in order to achieve the most profitable functioning of the company

Individual contributor at Company Transportation department• Plan and implement new time-table lines for suburban, intercity and international transportationand suspend outdated ones • Organize contractual transportation services for various companies including cultural and sport events (end to end including field work if necessary) • Collect, analyze and issue tender documentation related to new business opportunities in transportation• Maintain internal and external department correspondence and communication including city, republic or federal institutions • Produce reports related to performance of delivered transportation