Ivan Podobnik, Apa Pmi Gi Email & Phone Number

Cork, County Cork, Ireland

Ensuring consistent achievement of financial and operational KPIs.Leading and developing Team Leaders and Advisors and coaching employees to succeed in all areas of compliance with business policies and practices to ensure delivery of client KPIs, service levels, customer experience, quality measures, and legal compliance.Creating and contributing to an.

Cork, County Cork, Ireland

Managing and overseeing the Payments team of auditors during needed business operational hours and be the first point of escalationReviewing and managing any escalated issues from Payments and other departments; resolve such issues in a timely mannerProviding regular feedback, communicating changes in procedures, and ensuring the team is up to date with.

County Cork, Ireland

Manage individual and team performance.Stretch, coach and develop Advisors.Give feedback on a regular basis to team members.Take advantage of opportunities to identify and support staff development, succession planning and talent management.Create and maintain effective communication within team and across the business.Make sure your team knows where you.

Cork, Munster, Ireland

Identify skill gaps and training needs through close collaboration with business unit and client.Plan, map, schedule, deliver and evaluate development plans that improve knowledge and positively impact on performance.Design, deliver, evaluate and report on the effectiveness of training and drive efficiencies.Maintain complete and accurate training records.

Cork, Ireland

Reviewing medical claimsContacting medical providersDetermining the amount of money that will be paid on a medical claim after the policy holder's insurance benefits and deductibles have been considered.Paying or declining medical claims.Ensuring legal compliance by following company policies, procedures, guidelines, as well as state insurance.

Calgary, Alberta, Canada

Responsible of managing team of 5-20 people, depending on project.Providing exceptional customer service and satisfaction in stressful environment.Reporting to operations manager on issues and progress.Advising clients on risks, issues and best practice.

Zagreb, Croatia

Managing a team of 4-9 people, depending on project, 3. level customer support in very stressfulenvironment.Working on complex software implementation projects.Reporting to general manager on daily basis.IT equipment and peripherals sales, after sales customer support and service.Maintaining SQL databases (basic).Client education and support on MS Office.

General Insurance

High School, Economy