● Oversee coordination of support functions such as scheduling events, communications, workflows, supplies, information processing, and staff support● Serve as a bridge between the team and upper management, ensuring that important information is communicated effectively, and feedback is relayed appropriately, in absence of manager ● Contribute and/or take lead on special projects such as tracking a cohort of 380 students, consisting of 11 high schools within service area and providing enrollment updates to campus Dean ● Plan, coordinate, and execute 2 major events geared towards enrolling high school seniors to Lone Star College in the Spring semester ● Assist with management of the department budget by submitting requisitions, review and approve/deny purchase requests in accordance with the budget for the fiscal year● Create and submit a variety of reports related to enrollment efforts and present findings to various departments of the college, contributing to a 16% increase in overall enrollment as the highest peak ● Recognize areas of opportunity where team members might benefit from additional training or development

● Responsible for outreach/recruiting programs such as 154 high school visits, college day/evening programs and special events such as 19 campus tours and 55 on-campus events across 4 campuses● Developed and sustained partnerships with churches, community groups, businesses, state, and local agencies to reach prospective students for enrollment and enhance college/K-12/business relationships● Presented to community regarding Lone Star College academic and workforce programs, degrees, and classes within assigned service area by conducting 2 to 5 monthly outreach events● Supported New Student Orientation (NSO) initiatives by communicating efficiently with students through a variety of marketing methods and in addition hosting weekly NSO sessions● Facilitated the tracking of First Time in College students and guide them through the admission process and contribute to various communication flow processes● Collaborated with college staff, faculty, and administrators to address and provide a wide variety of assistance to students to promote recruitment, admissions, and enrollment● Upheld Houston North values and the mission/cultural beliefs of Lone Star College in carrying out the duties of the position

● Collaborated with 10 vendors to source materials needed for organization● Managed a budget of approximately $4,100 for the semester ● Coordinated setup and breakdown of 9 events ranging from 40 to 270 students

● Maintained high standards of customer service during high-volume, fast-paced operations● Executed front of house support in the prepared foods department● Built loyal clientele through professional and consistent interactions● Followed procedures for safe food preparation, assembly, and presentation

● Handled up to 140 packages to construct approximately 10 delivery routes per day● Assisted in scanning, sorting, and staging of packages to be ready for inbound/outbound processing● Exceeded end of shift deadlines and expedited routine cleanup of warehouse

● Performed multiple administrative tasks daily with an emphasis on providing an outstandingcustomer service experience● Reviewed and cataloged 20 student files to meet industry standards, policies, and protocol● Aided academy director and 3 instructors in day-to-day operational procedures