Ivan Rickard Liow Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

As the lead designer, I collaborated closely with the VP of Product, software engineers, and marketing specialists to regularly ship product updates and features to our community of 650,000 artists.

Vancouver

• Utilizing product analytics to spur discussions around initiatives that focused on increasing core KPIs. Increased monthly active users (MAU) by 75% by implementing onboarding features and gamification mechanics
• Streamlining and standardizing the design process by migrating from Sketch to Figma and creating a design system that contained everything needed to build beautifully designed components
• Maturing the design process by introducing research studies that utilized feedback from user interviews, usability tests, and product surveys to help validate design decisions
• Improving efficiency of the product team by creating detailed user flows, wireframes, mockups, prototypes and other design artefacts
• Ensuring users received the intended experience by assessing quality of build candidates on staging and production environments

Vancouver, British Columbia, Canada

• Collaborated with operations and development to prioritize product roadmap for the digital platform that connects gig workers with businesses
• Conducted research to gather data on core tasks that helped guide the product team towards more effective solutions. Increased monthly signups by 50% by optimizing the signup process
• Designed and implemented the marketing website to solicit leads from both businesses and workers

Vancouver, British Columbia, Canada

• Presented wireframes, and mockups to the VP of Product to redesign the homepage and order confirmation of their e-learning product
• Collaborated with Director of Learning Solutions to propose lo-fidelity solutions for the e-commerce experience of one of their financial clients

• Collaborated with the design team to build real estate marketing websites that utilized multivariate testing to increase lead conversions by 15%
• Designed Facebook chatbot experiences for clients that pre-qualified candidates to reduce time spent on low quality leads

Singapore

• Two year National Service in the Singapore Police Force. Initially, all recruits go through Basic Police training (BPT) for a few months to learn basic Singapore law. Upon graduation, individuals are then posted out to.
• Awarded Best Trainee of 45-man squad during Basic Police training, which was assessed across shooting competence, physical fitness, and Singaporean lawSOC:
• Assisted regular trainers in conducting public order and close-quarter combat training exercises

Combined Major In Oceanography And Biology (Bsc.)

A combined major that focused primarily on understanding ocean biology, chemistry and physics.

Ux Research Bootcamp

User Experience Design (Full-Time)

Developed understanding and knowledge of user experience design through personal projects and the Sprint Methodology. Designed.

Web Development (Immersive)

Full-time Web Development Bootcamp that lasts 8 weeks. Here I was exposed to: • Git / GitHub • OOP with Ruby including TDD (RSpec) •.

International Baccalaureate

Activities and Societies: Badminton Player of the Year in 2007 and 2008.