Iván Rivera Meriño, Mba Email & Phone Number

Santiago, Santiago Metropolitan Region, Cl

Gran Santiago, Región Metropolitana De Santiago, Chile

- Lead a corporate project that accelerates monetization and maximizes customer lifetime value over +4MM clients. Main responsibilities are (1) define 3 business cases to capture and monetize +1MM clients among 3 business units, expecting +100MMM in profits, (2) communicate key results to the board of directors and main managers monthly, (3) enable a whole new experience for +1MM BCI digital ecosystem clients to move easily between business units, and (4) designed and developed +7 new… Show more - Lead a corporate project that accelerates monetization and maximizes customer lifetime value over +4MM clients. Main responsibilities are (1) define 3 business cases to capture and monetize +1MM clients among 3 business units, expecting +100MMM in profits, (2) communicate key results to the board of directors and main managers monthly, (3) enable a whole new experience for +1MM BCI digital ecosystem clients to move easily between business units, and (4) designed and developed +7 new initiatives to improve customer experience and increase monetization, reaching a conversion rate higher than 6%, and achieving early cross-selling for +20% of them.- Guiding and working on finding the best customer monetization routes to accelerate customer lifetime value and increase their share of wallet. Show less

Gran Santiago, Región Metropolitana De Santiago, Chile

- Lead a team of 9 people, 3 data scientists, 1 analytics translator, 4 data engineers, and 1 risk analyst, which main objective is to develop analytical assets based on transactional data. The team has (1) developed +6 new analytical assets focused on +168,000 B2C-Hybrid businesses, (2) finished +36 biweekly sprints using agile methodology; (3) performed +8 presentations to key stakeholders.- Lead an analytical project based on credit card payments to identify and understand B2C-Hybrid… Show more - Lead a team of 9 people, 3 data scientists, 1 analytics translator, 4 data engineers, and 1 risk analyst, which main objective is to develop analytical assets based on transactional data. The team has (1) developed +6 new analytical assets focused on +168,000 B2C-Hybrid businesses, (2) finished +36 biweekly sprints using agile methodology; (3) performed +8 presentations to key stakeholders.- Lead an analytical project based on credit card payments to identify and understand B2C-Hybrid businesses that operated through payment solutions. It allows to (1) identify +168,000 B2C-Hybrid businesses monthly; (2) recognize +35 leading payment acquirers and aggregators; (3) determine +444 million credit card payments amounted to USD +13,600 billions.- Guide an NLP and a text mining projects aimed on warn when a B2C-Hybrid customer changes from one payment solution to another and when a shop belongs to a bigger holding based on transactional data. They permit to (1) recognize more than 65,000 changes in 2 years; (2) cluster +40,000 B2C businesses into 8,000 bigger companies; (3) discover top 16 companies that explain 29% in number of credit cards payments and 30% in credit cards payments amounts Show less

Madrid

Chile

- Created a free cash flows forecasting model for more than 50,000 clients (SME & Wholesale banking); Project managed with BCG. It allows: (1) to forecast clients' future cash flows up to 2 years; (2) to detect crisis and recovery periods for +20,000 covid-impacted customers, based on their daily transactional data; (3) to provide more accurate credit offers to +25,000 clients, increasing target segment in 40% and sales amounts in 60%.- Built a revenue predictions model for more than… Show more - Created a free cash flows forecasting model for more than 50,000 clients (SME & Wholesale banking); Project managed with BCG. It allows: (1) to forecast clients' future cash flows up to 2 years; (2) to detect crisis and recovery periods for +20,000 covid-impacted customers, based on their daily transactional data; (3) to provide more accurate credit offers to +25,000 clients, increasing target segment in 40% and sales amounts in 60%.- Built a revenue predictions model for more than 45,000 clients, based on their transactional data, dividing customers segments into 5 clusters. It allows: (1) to configure credit offers amounted to €20,000 on average to +45.000 clients; (2) to know within 13 different industries and with 70% of accuracy, how much revenue a client makes yearly; (3) to predict revenue for +20,000 new customers, who do not share their financial statements regularly.- Designed, developed, and started up a machine learning model to recognize and characterize when an SME client decreased its payments and collections during the covid-19 pandemic in comparison with past data. It generated: (1) +99,000 detected warnings between March-20 and August-20; (2) Built a biweekly interactive and cloud report for top managers, showing the percentage of clients with medium or high warnings levels by industry and location, decreasing clients' default rate.- Trained 2 purchasing propensity models aimed at credit card use, focused on SMEs clients: (1) +35.000 clients are scored monthly; (2) Created 6 new digital commercial campaigns to more likely clients; (3) Clustered customers in 2 new strategic segments (high use and low use). Show less

Chile

- Designed, developed, and started up BCI customer relationship management focused on +65,000 SME clients. Collaborated for more than 1 year with 8 teams, leading strategic and critical definitions. The CRM permits (1) to govern +100,000 interactions between BCI and its clients; (2) to Perform +100 commercial campaigns monthly, using a customer-centric strategy, and (3) to increase the credit's win rate up to 40%.

Chile

- In charge of promoting the digital transformation in educational establishments in Chile. Train, deploy and guide students, teachers, and administrative personnel in-suite Office 365 for education. Execution of lectures and training in Santiago and other cities. - Deployed +40.000 accounts for students of Universidad Autónoma de Chile, and implemented Microsoft hall at Pontificia Universidad Católica de Chile.

Las Condes, Región Metropolitana De Santiago, Chile

- Organized, managed, and supervised massive soccer tennis events for more than 10.000 attendees at Santiago, Arica, and Puerto Montt.- Designed, organized, and deployed an inter-school championship called FTA-School for more than +30 schools and more than +150 students.- Started up networking with +20 former professional footballers.- Helped to develop a street soccer championship, a project that sought to insert homeless people into a safe and competitive sports environment.

Master Of Business Administration - Mba

Master Degree In Data Science, Data Science

Capstone Project: Preventive maintenance in the aviation industry using machine learning techniques.

Diploma In Business Management And Innovation, Business Management & Innovation

Credit & investments bank scholarship as part of the program for young talent with great performance.

2016, Bachelor Degree In Industrial Engineer, 5,48

GPA: 5,5 out of 7,0 Capstone Project: 7.0 out of 7.0. “Long-term impact on the energy storage of the marginal costs of the Chilean.

2010, Primary And Secondary Education

Primary and secondary education