Regional Manager, Head Of Individual Banking Division, Head Of Branch
Banking (Sberbank, Bsgv, Alfa-Bank)
Russian Federation, South Federal District
Banking experience.It was a time of gathering a lot of experience. In fact I started my career as a customer desk specialist and the most responsible task I performed was amalgamation of two different banks branches belonging to SG group in Russia (BSGV and Rosbank).Most valuable experience:- personal sales and sales departments organization and management (B2C, B2B),- customer service, including distinguish claims management experience and clients portfolio retention (we we were still keeping 90% of clients 6 month after BSGV-Rosbank merge despite of overall service and products conditions impairment),- managerial skills (good leadership school in Alfa-Bank and strict standards and policies working with large scale projects in Sberbank),- analytics (credit policy, underwriting, business-analytics. Personal limit of creditting individuals up to 350 000 US Dollars),- responsibility (Central Bank authorized signatory of all BSGV branch financial documentation).