Work with TOP-50 clients list for all industriesTarget - increase revenue, margin and number of service projects for several timesEngagement ManagementSales support for account managers and service business partnersIncoming requirements analysis and high-level design for IT-services and solutions for digital transformation. Making pre-qualification of leads, estimates for service projectsIdeas generation and implementationProjects and changes activatorInternal… Show more Work with TOP-50 clients list for all industriesTarget - increase revenue, margin and number of service projects for several timesEngagement ManagementSales support for account managers and service business partnersIncoming requirements analysis and high-level design for IT-services and solutions for digital transformation. Making pre-qualification of leads, estimates for service projectsIdeas generation and implementationProjects and changes activatorInternal consulting for speeding-up business processes Show less

Incoming leads qualification, examining tech. requirements, high-level design, compilation and calculation, justification of project proposals and presentations.Working with projects mostly with complex IT infrastructure also with information security, business and manufactures automation, any solutions from corporate portfolioInternal consultation and sales. Communication and coordination between departments. "Second opinion" before "go / not go" decisions.Helping new… Show more Incoming leads qualification, examining tech. requirements, high-level design, compilation and calculation, justification of project proposals and presentations.Working with projects mostly with complex IT infrastructure also with information security, business and manufactures automation, any solutions from corporate portfolioInternal consultation and sales. Communication and coordination between departments. "Second opinion" before "go / not go" decisions.Helping new colleagues with their first dealsAssisting in first sales in new clientsAssisting in first sales of new solutions/products/transactionsHelping with drawing up corporate portfolio Show less

Management of a group (up to 50 people in direct subordination) of qualified technicians (from trainee to system architect, from students to “veterans”)Providing specialists in qualifications for IT-projects, growing up human capital, knowledge managementMain functions: group workload management, growing of technical specialists, maintaining corporate culture, employee retention, optimization of functions of people and setting up a budgetCo-working with HR department when necessary… Show more Management of a group (up to 50 people in direct subordination) of qualified technicians (from trainee to system architect, from students to “veterans”)Providing specialists in qualifications for IT-projects, growing up human capital, knowledge managementMain functions: group workload management, growing of technical specialists, maintaining corporate culture, employee retention, optimization of functions of people and setting up a budgetCo-working with HR department when necessary in attraction, searching, hiring, adaptation, retention, development, personnel reserve, transfers, dismissals, alumni.Tactic and strategic planning of the right number of staff Maintaining financial and non-financial motivationAssessment - conducting semi-annual meetings (monitoring, assessment); quarterly review, bonuses;Creating short-term (quarter), medium-term (half a year / year), and long-term (2 years) individual development plans for subordinates.Salary and benefits, costs-management (payroll, training, equipment, etc.);Participating in focus and testing-groups to automate HR processesIntra-group and intra-org conflicts resolutions (as an arbitrator) Show less

Managing and developing the IT infrastructure unit of a large IT company in the B2B marketBudgeting, P&L, revenue more than one billion rublesManaging of project program (around 100 profitable service projects per year)Working with customers from commercial and public sector, sales support, internal salesIntra-corporate innovations, implementation of changesManaging of development and launching commercially successful products (import substitution area)Communications… Show more Managing and developing the IT infrastructure unit of a large IT company in the B2B marketBudgeting, P&L, revenue more than one billion rublesManaging of project program (around 100 profitable service projects per year)Working with customers from commercial and public sector, sales support, internal salesIntra-corporate innovations, implementation of changesManaging of development and launching commercially successful products (import substitution area)Communications, negotiations with clients, contractors, clients, local and foreign partnersWorking in a mesh organization network and cross-functional teamsInteracting with foreign branchesWorking in full project cycles from demand generation, initial client consultation, tender procedures to implementation and supportPublications in periodic IT press, preparing IT-presentations and public speeches on IT-eventsCore set of technologies:- Application Delivery Controllers (F5 Networks, Citrix, KEMP, Radware, A10 Networks)- Backup and Archiving (Veeam, Acronis, CommVault)- Network Services - DNS, DHCP, DDI, IPAM (Microsoft, Infoblox, SolarWinds)- Linux OS (SUSE, RedHat, AltLinux, ROSA, AstraLinux)- Configuration Management (MS SCCM, Red Hat)- Virtual Desktop Infrastructure - (Citrix, VMware, Parallels)- eMail systems (Microsoft, CommunigatePro, Zimbra+Zextras)- Enterprise Mobility Management (EMM - Citrix, VMware, MobileIron, SOTI)- Identity Management (One Identity, SolarSecurity, Microsoft, Avanpost)- Monitoring (MS SCOM, Zabbix, etc)- Directories, catalogs (Microsoft AD, eDirectory, OpenLdap, FreeIPA)- Unified Communication (MS Lync|SfB, Express, Dialog)- Virtualization (VMware, Microsoft, RedHat, Citrix, Proxmox, oVirt etc.)- Private Clouds (VMware, OpenStack, RedHat, Microsoft, etc.) Show less

Enterprise level project management of implement IT-system, generally based on Microsoft infrastructure services (directories,mail systems,network services,terminal services, virtualization), Citrix products (terminal access systems,SSO-systems, virtualization), VMWare, Ericom, F5 and Radware (Application delivery controllers);Quality control based on strong company standards,certified for ISO 9000;Resource management (Resource manager role since July 2008);Preparation of service contacts and… Show more Enterprise level project management of implement IT-system, generally based on Microsoft infrastructure services (directories,mail systems,network services,terminal services, virtualization), Citrix products (terminal access systems,SSO-systems, virtualization), VMWare, Ericom, F5 and Radware (Application delivery controllers);Quality control based on strong company standards,certified for ISO 9000;Resource management (Resource manager role since July 2008);Preparation of service contacts and exhibits;Making proposals for customers;Technical presale (Citrix, Microsoft, VMWare);Procurements of systems engineers group; building relationships with Citrix Systems and Citrix’ distributer also with F5 distributers; Leads and forecasts management; Participations in negotiations and talks with CIO, architects and technical specialists;Analysis customers’ business needs,negotiations of appropriate technical solutions in infrastructure systems areas;Making presentations on public IT events. Show less

Writing different deliverables for projects, including design and operations guidesMaking assessments and assessments reportsImplementations, rollout and support the access systems based on Citrix and Microsoft products, mail and catalog systemsSpecification compilations for software and hardwareTechnical presalePreparing and making technical training for customers’ tech. engineers.

Distributed network administrating (ten remote offices over six countries, WAN/VPN), WinNT 4.0/2000 based servers administrating, Win2000 Terminal Services, Citrix MetaFrame XP 1.0, MS Exchange Server 5.5/2000, multiple domain enterprise network migration from NT4 to 2000 AD, migration from Exchange 5.5 to Exchange 2000, automation of processes with scripts written in VBScript/Perl, servers performance monitoring, developing of new projects to implement, optimization of existing systems.

WinNT 4.0/2000, WinNT 4.0 TSE - based servers administrating, Citrix MetaFrame 1.8, MS Proxy 2.0/ISA Server 2000, MS Exchange Server 5.5, data backup system establishing for file/Exchange/SQL servers based on Veritas Backup Exec 8.5. Antivirus software protection based on TrendMicro products. Support for Dell/Compaq/HP workstations and implementing of standard configurations, helpdesk

Administrating of medium-size network, installing and supporting of users desktop systems based on Windows 9x/NT, servers equipment installing, linking up several building into one network, upgrading of enterprise network from peer-to-peer architecture to domain one basing on Windows NT 4.0 platforms, organization of remote access administration basing of third-party products (NetOp Remote Control), connecting the network to Internet, installing, configuring and maintenance of MS Proxy Server… Show more Administrating of medium-size network, installing and supporting of users desktop systems based on Windows 9x/NT, servers equipment installing, linking up several building into one network, upgrading of enterprise network from peer-to-peer architecture to domain one basing on Windows NT 4.0 platforms, organization of remote access administration basing of third-party products (NetOp Remote Control), connecting the network to Internet, installing, configuring and maintenance of MS Proxy Server 2.0/ISA Server 2000, configuring and maintenance of mail server based on Exchange 5.5, developing information web site of the company, programming and maintenance of industry electronics (printers, packing machines, spectra analyzers) Show less

End user support. Cash registers programming; Installing and supporting Windows 9x systems and Office 97 Applications.

All kinds of tasks related to fast food restaurants. Cleaning, working on cash register, selling meals, etc.

Responsible for maintenance of cleanliness on the street around store