Ivan Shelkov Email & Phone Number

Dublin, IE

Dublin, County Dublin, Ireland

• Review and resolve a high volume of video and text-based content with speed,precision, and meticulous documentation.
• Demonstrate leadership by providing valuable feedback to management,driving workflow and guideline improvements for enhanced efficiency andeffectiveness.
• Proactively research and resolve issues related to spam, account takeover, andterms of service violations, ensuring compliance with content policies.
• Provide guidance and support to junior reviewers, fostering their growth andcontributing to overall team success.
• Exceed performance metrics, positively impacting content quality, usersatisfaction, and overall team performance through collaboration andcontinuous improvement.

Dublin, County Dublin, Ireland

• Investigated and resolved user-reported and system-flagged content promptlyand effectively, adhering to defined policies and procedures.
• Demonstrated a quick learning ability to adapt to up-to-date client policiesand guidelines, ensuring accurate content review.
• Proactively provided feedback for workflow improvements, contributing toenhanced processes.
• Maintained a high level of productivity and quality, meeting and exceedingrequirements while reviewing diverse user-generated content.

Dublin, County Dublin, Ireland

• Responsible for handling every step of nut butter production and packaging.

• Looked after stock refills, goods receipt and ensured a high level of discipline in therefrigeration chain;
• Ensured that the flow of refrigerated and frozen goods works optimally and the goods are ready to be packed on time and in the right quantity;
• Ensured that your area always appears tidy and tidy, as well as maintained and constantly improved self-monitoring standards.

København, Capital Region, Denmark

• Cleaned and maintained common areas of the hotel;
• Stocked and maintained housekeeping supply rooms;
• Ensured a high level of customer service is performed at all times;
• Assisted guests with requests and questions as necessary;
• Reported any damages or repairs needed to management;
• Reported all lost and found items to the Housekeeping Manager.

København, Capital Region, Denmark

• During my employment, I underwent Bartender Academy training.
• My daily responsibilities involved providing friendly and efficient service, mixing house-special beverages and handling the cash register.

Bachelor'S Degree, Service, Hospitality And Tourism Management

High School

Certificate In Applied Digital Marketing, Digital Marketing

Certificate In It