• Technical pre-sales and system designs• Working closely with the sales team on proposals and pitches for business• Working closely with customers to understand and capture requirements and to devise effective solutions• Ensuring that the company’s product can deliver on the customer’s requirements• Attending meetings and acting as a technical expert• Providing technical assistance and guidance during the pre sales process by identifying customers technical and business… Show more • Technical pre-sales and system designs• Working closely with the sales team on proposals and pitches for business• Working closely with customers to understand and capture requirements and to devise effective solutions• Ensuring that the company’s product can deliver on the customer’s requirements• Attending meetings and acting as a technical expert• Providing technical assistance and guidance during the pre sales process by identifying customers technical and business requirements• Replying to customers following requests for information and proposal requests• Providing quality ongoing front line support & service for customers post implementation• Respond to inquiries and provide support to our customer base and other team members internally• Handle warranty claims and organizing replacement parts when required to be onsite• Working with sales team for technical clarification on custom based solutions• Investigate technical aspects and root cause of problems. • Performing onsite 24/7 warranty repairs and diagnostics to high profile clients in NSW• Designing custom server solutions based on customer requirements and need• Developing in-depth knowledge of Supermicro products and server solutions• Constantly updating knowledge via certification Show less

Position: Systems Deployment Engineer • Building, supporting, upgrading and deploying rollout of new computer systems and servers using standard installation and imaging process (Ghost, Acronis), setting new (Sysprep), and/or migrating current/old user data and settings • Involved in Project design and developing medium and large scale Standard Operating Environments (SOE) schemes• Deployment, migration, updating, backup & configuration of Windows XP/7/8/Server 2008 R2/ 2012, MS… Show more Position: Systems Deployment Engineer • Building, supporting, upgrading and deploying rollout of new computer systems and servers using standard installation and imaging process (Ghost, Acronis), setting new (Sysprep), and/or migrating current/old user data and settings • Involved in Project design and developing medium and large scale Standard Operating Environments (SOE) schemes• Deployment, migration, updating, backup & configuration of Windows XP/7/8/Server 2008 R2/ 2012, MS Office / Outlook, MAC OSX, Adobe, Antivirus• Active directory users and groups management configuration (group, password policy)• Deploying and configuring network equipment (Servers, Routers, Switches, Cabling, Wi-Fi Cards, NAS, Printers)• Testing deployed configured systems/tablets/smartphones and troubleshooting of hardware issues (desktops, laptops, servers, cabling, network, hard drives, video cards, RAM) and software issues during and post deployment• Configure email transport related technologies (Exchange, DNS, SMTP, POP3, etc.)• RAID Configuration and Backup Testing• Desktop support (Local ticketing / Remote), training for end users (Hardware / Software• Perform, manage, and support remote deployments of standard SOE applications and OS patches (Phone, Email, Remote, Onsite)• Implementing new custom software management environment per client requirements, and end user supplied hardware installation and configuration • Work closely with developers and project managers during product deployment and provide Pre/Post support and maintenance• Migrate, configure and deploy specified in-house developed applications• Network-Attached Storage [NAS] backup configuration and setup Show less

• Overseeing, managing and supervising the system builds team and providing input the production process of computers systems, servers, laptops, NAS, SOE within the company and developing High-end NRG systems• Monitoring the production processes and adjusting schedules as needed to achieve timely performance• Software testing, Installation and configuration of Desktop PC's, Intel servers, Network-Attached Storage [NAS] and other IT equipment using Win XP/Win 7/ Win 8/ Server 2008, 2012,… Show more • Overseeing, managing and supervising the system builds team and providing input the production process of computers systems, servers, laptops, NAS, SOE within the company and developing High-end NRG systems• Monitoring the production processes and adjusting schedules as needed to achieve timely performance• Software testing, Installation and configuration of Desktop PC's, Intel servers, Network-Attached Storage [NAS] and other IT equipment using Win XP/Win 7/ Win 8/ Server 2008, 2012, Active Directory, MS Office• RAID Installation and configuration• Large scale Imaging and deployment projects (~500 systems a month)• Quality Assurance [QA] for the system production• Liaising closely among different departments [Suppliers, Product Managers]• Pre-build and Post-build support to clients• Networking configuration (Servers, Routers, Switches, Wi-Fi equipment)• Staff training and worker performance reviewing through reports and KPI Show less

• Liaison with overseas Materials Manufacturers and Suppliers to establish product design, test, building and implementation • Market research for product designs and/or applications.• Develop new ideas from scratch, prototype, test, refine and commercialize the technology• Engineering and development of prototype concepts and pre-production models of high-end computer systems for the Altech’s own ‘NRG’ Brand, refine and commercialize the technology• Conduct tests to prove that… Show more • Liaison with overseas Materials Manufacturers and Suppliers to establish product design, test, building and implementation • Market research for product designs and/or applications.• Develop new ideas from scratch, prototype, test, refine and commercialize the technology• Engineering and development of prototype concepts and pre-production models of high-end computer systems for the Altech’s own ‘NRG’ Brand, refine and commercialize the technology• Conduct tests to prove that IT prototype models are fit for purpose and sale on Australian markets (CPU, VGA, Monitors, Servers, TV etc)• Investigate improvements in the design or engineering capability of existing products.• Working with major IT Magazines in Australia and contributing info for reviews and articles for bleeding edge technologies and product• Setup and configuration of IT equipment on Expo’s, Company events and private IT functions [Intel, AMD, AverMedia, NRG etc.] Show less

• Computer Assembly, Installation, configuration and repairs (Win XP, Vista, MS Office, OSX)• Small business system deployments• Sales of computer systems, computer parts, electronic products and accessories• Customer support in Hardware and Software (Phone, email, onsite)• Networking (Routers, Switches, Wi-Fi)• Information systems consultancy and training

• Fixing and building computer systems and servers• Software installation and configuration (Win XP, Server 2003)• Sales of IT products and accessories• Customer Support (Phone, Email, Person)• Regular Service calls• Shop Assistant