Ivan Torres Email and Phone Number
Ivan Torres work email
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Ivan Torres personal email
Talented Project, Operations and Product Manager responsible for the Profit & Lost and to look and generate Sales Opportunities. International experience with proven record of success in completing Project Rollout, Care Services, Managed Services and increasing Sales. Strong expertise in Crisis Management, Restructuring, Resource Utilization and Competence Development in order to build up the necessary Organization to deliver according to Contract SLA and Scope. Strong background in Finance, Customer Satisfaction and Process Improvement. Deep Knowledge in Contract Negotiation, RFP Process and Commercial proposals.
Amdocs
View- Website:
- amdocs.com
- Employees:
- 28811
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Customer Engagement ManagerAmdocs Jan 2019 - PresentSantiago Province, ChileResponsible for Delivery and Production (Support and Operation) Services for Claro Chile Account Full Stack Amdocs Solution (ONE - Digital Network Transformation).
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Vas Product ManagerSamsung Electronics Jun 2015 - Dec 2018Santiago, ChilePart of Mobile Product Team responsible of B2B Pre-sales mainly focus on new products and features introduction, price definition, support proposal, BO follow up, look for the right sales channel and ensure post-sales delivery. Main products: MDM (Mobile Device Management), Mobile Payment, Wifi Acccess Point and IoT. -
Customer Operation ManagerSamsung Electronics Jan 2013 - May 2015Santiago, ChileResponsible for 4G-LTE Services Start Up for Telefonica Chile Account being the first Project deployed by Samsung in Latinoamerica. Part of the Contract closing Team for 2.6Ghz awarded RFP. Responsible for Services in LAT Region, organizing and quoting Services for different RFP.
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Managed Services Country ManagerNsn Mar 2010 - Jun 2012Santiago, ChileResponsible of Network Operation for Nextel Operator including Engineering, O&M and Project Implementation. Accountable for Profit and Lost looking for synergies by changing the Mode of Operation to a centralized one based on automation and standardization. Understand Customer needs in order to generate new Business Opportunities. -
Head Of Support Services Sub-Region SouthNsn Jun 2008 - Mar 2010Santiago, ChileResource Management for Care Services at Sub-regional level tracking Competence Plan and follow up resource utilization. Evaluating and implementing Outsourcing Model. Review Business profitability in Sub-Region and support service revenue growth activities.
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Care ManagerNsn Aug 2002 - Jun 2008Santiago, ChileGSM Telefónica Chile Project. Responsible for Implementing GPRS, OSS, BSC and MMS Platforms. Responsible for the transition from Project to Care. Profit&Loss responsible for Care Business. Secure Customer satisfaction. Development of new Business Opportunity. As CST Leader in charge of reporting at regional level: resource needs, resource utilization, resource development, fixed cost. Running Care Assessment at Latinoamerica Level.
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Field Service ManagerNokia Nov 2000 - Jul 2002Caracas, VenezuelaDigitel GSM Project. Planning rollout installation, commissioning, integration and acceptance work in coordination with the Project Manager for BTS, BSC, TCSM, SDH and PDH links. Control Subcontractor payment.
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Bts/Ct EngineerNokia Feb 1999 - Nov 2000Caracas, Venezuela / Merida, Spain / La Paz&Santa Cruz BoliviaDigitel GSM900/ Amena GSM1800/ Nuevatel GSM1900 Project. Went through BTS, MW and Power System Commissioning, & Integration and Technical Support.
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Oil & Gas Drilling - Tdp EngineerSchlumberger Feb 1998 - Dec 1998Reinosa, Mexico / Port Gentil, GabonInvolved in Learning Program to understand deeply all the basic of Oil Drilling business and how inland and offshore rig works. Working as Chief Mechanic and Chief Electrician Assistant. Basic Management Knowledge conducting Procurement and Demand Supply.
Ivan Torres Skills
Ivan Torres Education Details
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General Sales, Merchandising And Related Marketing Operations -
Iede Santiago ChileMba -
Electrical And Electronics Engineering
Frequently Asked Questions about Ivan Torres
What company does Ivan Torres work for?
Ivan Torres works for Amdocs
What is Ivan Torres's role at the current company?
Ivan Torres's current role is Customer Engagement Manager at Amdocs.
What is Ivan Torres's email address?
Ivan Torres's email address is iv****@****nsn.com
What schools did Ivan Torres attend?
Ivan Torres attended Universidad De Chile, Iede Santiago Chile, Universidad Simón Bolívar.
What are some of Ivan Torres's interests?
Ivan Torres has interest in Mountain Bike, Snowboarding, Martial Arts, Hiking.
What skills is Ivan Torres known for?
Ivan Torres has skills like Project Management, Change Management, Operations Management, Technical Support, Customer Support, Customer Satisfaction, Crisis Management, Configuration Management, People Development, Staff Development, Negotiation, Kpi Dashboards.
Who are Ivan Torres's colleagues?
Ivan Torres's colleagues are Asaad Asad, Vipul Sharma, Anand Krishnamurthy, Pandu Ranga Karanam, Dnyaneshwar Enamake, Anton Kommar, Ranjit Ingale.
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Ivan Torres
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