Senior Software Engineer
CurrentCommissions IT Team+ Replaced Callidus TrueResolution by designing and implementing a scalable home-grown commissions dispute resolution systems for Partners and Retail channels. It enables commissions operation team to define rules that can tailor to different sales channels' needs to resolve large volume of appeals systematically, reducing manual research effort and time. + Created batch process that distribute appeals in various stages to appeal resolution and quality assurance groups according to user-defined criteria+ Worked on Oracle DBs, PL/SQL and Actuate reports with data from TrueComp 5.x and 7.x to support many Retail, Business and Partners channels commissioning initiatives