Iván J. Z. Email and Phone Number
Leveraging my Google Cloud Platform (GCP) Certified Associate Cloud Engineer (ACE) expertise and four years of experience, I design and deploy intelligent applications using cutting-edge technologies like Vertex AI and Contact Center AI (CCAI). I build virtual agents with powerful front-end and back-end solutions powered by GCP, Node.js, Python, and various APIs. I'm skilled in Conversational AI Design, building supervised machine learning models, and natural language processing. My passion for automation extends to data science, where I have experience analyzing datasets, creating data visualizations, and deploying scripts. (Verifiable Google Skill Badges available upon request). This streamlined version stays within the original length while highlighting in-demand skills like Vertex AI and automation. It also mentions your verifiable Google Skill Badges, showcasing your proficiency.
United Airlines
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Conversational Ai EngineerHcl Verizon - Convextech Jun 2023 - PresentAutomating the development and training of Google Dialogflow CX agents through gRPC and REST APIs, while offering expertise on Google Cloud Platform strategies for cloud resource monitoring and Artificial Intelligence.
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Full Stack DeveloperFreelance Oct 2020 - PresentFull Stack-Flex Developer (MERN - MongoDB, Express.js, React.js, and Node.js) freelancing in the State of New Jersey.
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Inflight ServicesUnited Airlines May 2012 - PresentChicago, Il, UsMy role in Inflight Services has included managing a group of 200+ employees, create operations performance and forecast reports, manage inflight aspect of the operation and serve as a flight attendant. -
Data Analyst And Ccai Developer - Gcp Ace CertifiedTeksystems May 2021 - May 2023Hanover, Md, UsWorked building Contact Center Artificial Intelligence (CCAI) voice and chat solutions for global clients. Created applications implementing technologies such as Dialogflow CX for conversation flows, Node.JS in the back-end, Python to provide Data Analysis, and API development with protos. -
Rules And Procedures OfficerBanco Santander Jun 2009 - Apr 2012Boadilla Del Monte, Madrid, EsOn my latest role at Banco Santander Puerto Rico, I worked along with the Organization Division on the project planning and necessities targeting of various areas and departments of the institution. Designed and implemented the Procedures Standardization Program for the Santander Mortgage business unit, drafted procedures manuals, interviewed resources, and prepared presentations to the managerial level. As well, I supported the means of corporate communication between all Departments, the Legal Division, and the Compliance Department.
Iván J. Z. Skills
Iván J. Z. Education Details
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Rutgers UniversityComputer Science -
Universidad Politécnica De Puerto RicoInternational Enterprises And Management -
Universidad Politécnica De Puerto RicoProject Management And Business
Frequently Asked Questions about Iván J. Z.
What company does Iván J. Z. work for?
Iván J. Z. works for United Airlines
What is Iván J. Z.'s role at the current company?
Iván J. Z.'s current role is Certified GCP Associate Cloud Engineer working with Vertex AI to create generative content for CCAI; with a background as a Data Analyst, MERN Full Stack Dev, Banking, and Aviation.
What schools did Iván J. Z. attend?
Iván J. Z. attended Rutgers University, Universidad Politécnica De Puerto Rico, Universidad Politécnica De Puerto Rico.
What skills is Iván J. Z. known for?
Iván J. Z. has skills like Leadership, Rest Api, React, Api Development, Pandas, Banking, Public Speaking, Flights, Responsive Web Design, Nodejs, Jquery, Node.js.
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