Associate Principal - Engagement
CurrentLeading project of integrating with Al Ansari Exchange. Archives to deploy the project on time.
Feb 2024 - Present
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Ivan Zivkovic Email & Phone Number
Project Management | Experienced Backend Manager | IT Business systems analyst | Harvard Certified
at
Etihad Credit Bureau
1 work email found
@virginmobile.ae
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Project Management | Experienced Backend Manager | IT Business systems analyst | Harvard Certified
Location
Dubai, United Arab Emirates, United Arab Emirates
Who is Ivan Zivkovic? Overview
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Quick answer
Ivan Zivkovic is listed as Project Management | Experienced Backend Manager | IT Business systems analyst | Harvard Certified at Etihad Credit Bureau, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a work email signal at virginmobile.ae and a matched LinkedIn profile for Ivan Zivkovic.
Ivan Zivkovic previously worked as Associate Principal - Engagement at Etihad Credit Bureau and Backend Application & Systems Manager at Virgin Mobile Uae. Ivan Zivkovic holds Electrical Engineer For Computer Technology - Bachelor'S Degree, It from The School Of Electrical And Computer Engineering Of Applied Studies.
Company email context
Email format at Etihad Credit Bureau
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{first_initial}{last}@virginmobile.ae
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Profile bio
About Ivan Zivkovic
With over 20 years of experience in telecommunication projects and digital transformations, I am a Backend Application and Systems Manager at Virgin Mobile UAE. I lead a team of 25 developers working on various mobile and backend applications and APIs. My mission is to ensure the optimal performance, availability, and security of all applications, databases, and business intelligence across the organization and the application lifecycle.I have successfully led and implemented several key projects, such as the CRM migration, implementation of the ticketing system, activation flow, and loyalty integration, which improved the response time by 20%, lowering the resolution time by 25%, transparency, and customer satisfaction of our services. I have also developed a billing aggregator application using Python in the first agile team in the company, introducing the agile methodology within the organization. I have strong skills in business analysis, troubleshooting, cross-team communication, and various open-source technologies and tools. I am passionate about learning new technologies and automating and re-engineering processes to enhance efficiency and quality.
Listed skills include Telecommunications, Integration, 3G, Vas, and 54 others.
Current workplace
Ivan Zivkovic's current company
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15 roles
Ivan Zivkovic work experience
A career timeline built from the work history available for this profile.
Backend Application & Systems Manager
- Led a team of 25 developers to deliver a CRM migration project with a restrained budget, ensuring a seamless transition and improved customer relationship management, cutting the operational cost by 20% and also removing unused licenses, leaving 10% of a budget to be used elsewhere- Oversaw the implementation of a ticketing system, enhancing operational.
Feb 2020 - Nov 2023
Business System Support (Bss) Specialist - Prepaid Team, Bss
- Technical support for the prepaid part of the digital transformation OneBSS project execution in 2017-2020 to transform and migrate all existing businesses and the legacy systems of the 4 TAG (Telekom Austria Group), mobile operators, in the Balkans region into Ericsson CBIO17 full-stack solution. That includes BSCS, CS (Charging System), TCRM (Telco.
Apr 2017 - Jan 2020
Acting Team Leader – Eai Team, Bss
- Led EAI team inside BSS & Digital Services Department, composed of BSS engineers and managing and coordinating their tasks and activities responsible for middleware- Participate in Change Advisory Board for changes over the BSS landscape and act as a Change Manager within the established process- Continuous communication with business stakeholders.
Jun 2015 - Apr 2017
Bss Expert And Integration Engineer – Eai Team, Bss
- Carry full responsibility for the TIBCO applications proper work- VAS services operational responsibility- Ensure provisioning and orchestrating systems are up 99.99% of time
Oct 2014 - Jun 2015
Bss Expert – Prepaid Team, Bss
- Carry full responsibility for the Orga OPSC prepaid system's proper work- Ensure all KPIs in the SLAs with the business units are met- Plan changes on the system targeted to improve system performance and operational manageability- Helping setting up analytics for BI reports
Jul 2013 - Oct 2014
Solution Integration, Developer
- Integrating VPN node to OSS and billing systems (EMM consolidation)- Resolving CSR for CDR push tool on VPN node- Developing and debugging SV for E2E provisioning involving HLR and VPN node provisioning- Performing test cases and function tests for VPN SV
Apr 2012 - Dec 2012
Services Professional, Developer
- Developing and debugging customized orchestrated provisioning solution (Subscriber View) in Ericsson MA SDK for Ericsson HSS, SLF, Service Enablement, and new multi-vendor network element business logic, network logic, and Java link. Deploying the locally and remotely developed solution- Developing XSLT for translation from SOAP request to MA CAI3G.
Jan 2011 - Mar 2012
Solution Architect, Developer
Project manager for NSN eVoucher system:- Migration of 3rd party transaction centers (companies) to new NSN eVoucher system- Single point of contact throughout the project between external PM and internal teams from different departments- Leading a technical team of four. Responsible for writing T-SQL procedures, scripts and schedule DB jobs for specific.
Oct 2008 - Dec 2010
Consultant And Owner
- Consultant in re-design of Ministry of Education web site & CMS system.- Project leader and developer of National telecommunication regulatory agency web site. This project includes database driven flash animation (XML and PHP).- Project leader and developer of Totalk.com website system. This system includes more than 300 web sites. It’s a turn key.
Jun 2003 - May 2009
Vpn Operation And Maintenance Engineer
Responsible for:- Ericsson VPN 3.0, INS 2.2, TSP 4.0 system OA&M - Node management - DCM tool (SS7 configuration) - LDAP, MySQL, Tomcat - Subscriber provisioning procedures - Daily, weekly and monthly maintenance procedures - Knowledge transfer - SW Updates, system configuration and upgrades - CSR writing, problem analysis, emergency handling
May 2008 - Oct 2008
Vpn Operation And Maintenance Engineer
Responsible for:- Ericsson VPN 3.0, INS 2.2, TSP 4.0 system OA&M and system integration (IN, HLR, EMA, Billing, SMSC, MMSC, VAS, VMS)- BSCS billing system administration (Alpha cluster GS1280 & GS 80, Tru 64 OS, Oracle administration & HW maintenance)- Storage integration and system administration (Symmetrix, Clariion, Centera) - System administration (IMB.
Apr 2007 - May 2008
Vpn/In Provisioning Engineer
Business model solution engineer for Ericsson VPN 3.0, INS 2.2, TSP 4.0 system provisioning. 5 weeks contract
Mar 2007 - Apr 2007
Tsp Engineer
I was responsible for system OA&M and for knowledge transfer. Preparing documentation, and presentation for managers and engineers. It was 3 months contract.
Nov 2006 - Feb 2007
Vpn Operation And Maintenance Engineer
Involved in different projects including:- provisioning for Ericsson MVPN 2.2.2, VPN 2.1 and VPN 3.0;- migration for Ericsson VPN 2.1. to VPN 3.0- migration for Ericsson MVPN 2.2.2. to VPN 2.1- system architect for company web server, brand development, web site traffic growth
Mar 1999 - Nov 2006
1 education record
Ivan Zivkovic education
FAQ
Frequently asked questions about Ivan Zivkovic
Quick answers generated from the profile data available on this page.
What company does Ivan Zivkovic work for?
Ivan Zivkovic works for Etihad Credit Bureau.
What is Ivan Zivkovic's role at Etihad Credit Bureau?
Ivan Zivkovic is listed as Project Management | Experienced Backend Manager | IT Business systems analyst | Harvard Certified at Etihad Credit Bureau.
What is Ivan Zivkovic's email address?
AeroLeads has found 1 work email signal at @virginmobile.ae for Ivan Zivkovic at Etihad Credit Bureau.
Where is Ivan Zivkovic based?
Ivan Zivkovic is based in Dubai, United Arab Emirates, United Arab Emirates while working with Etihad Credit Bureau.
What companies has Ivan Zivkovic worked for?
Ivan Zivkovic has worked for Etihad Credit Bureau, Virgin Mobile Uae, Vip Mobile D.O.O., Vip Mobile D.O.O. & Si.Mobil, and Ericsson.
How can I contact Ivan Zivkovic?
You can use AeroLeads to view verified contact signals for Ivan Zivkovic at Etihad Credit Bureau, including work email, phone, and LinkedIn data when available.
What schools did Ivan Zivkovic attend?
Ivan Zivkovic holds Electrical Engineer For Computer Technology - Bachelor'S Degree, It from The School Of Electrical And Computer Engineering Of Applied Studies.
What skills is Ivan Zivkovic known for?
Ivan Zivkovic is listed with skills including Telecommunications, Integration, 3G, Vas, Provisioning, Voip, Software Development, and Apache.
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