Experience:- Business owner- Project management- Process analysis and improvement- Dedicated delivery!- IT Infrastructure- Integrating business through IT and smart business processesWorking as the focal point between the customer and vendor, ensuring quality delivery. Ensure that processes are followed to achieve the best possible deliverable, according to the customers requirements. ITIL certified and work for customers that endorse ITIL.Also specialize within: process optimisation, quality assurance, system analysis, system development,system interfacing and automation, understanding a customers challenge and creating solutions with processes and IT tools, communication, technical understanding and process improvement.