Ivar Cuellar Email & Phone Number

In my current role as Claim Director at Arctic Slope Regional Corp, I have the privilege of overseeing our entire claims operation. This encompasses a diverse portfolio, including sectors like petroleum refining, government contracting, energy support, and construction services. My role as the primary liaison involves coordinating efforts among executive.

Before my current role, I served as a Claim Manager at Alcority/Dorilton. Here, I conducted detailed audits of captive payments and replenishments to ensure financial accuracy and compliance. I managed claims across a diverse portfolio of business sectors, advocating for all lines of insurance coverages. Working closely with executive teams, I was.

Houston, Texas Area

I led the global Casualty Claims program, encompassing Workers’ Compensation, Auto Liability, Product Liability, and General Liability. My focus was on enhancing resolution processes and efficiency, significantly improving cost-effectiveness and understanding of key business metrics. I built and led cohesive, goal-oriented teams, successfully managing.

At Travelers Insurance, I led a team of claim professionals, including workers' compensation, auto liability, and nurse case managers. My role involved managing staff performance, identifying training needs, and providing performance feedback. I was instrumental in spearheading the Customer Experience Team for South Texas and initiating the Multicultural.

I established and oversaw the firm’s quality assurance program. I led a skilled team managing cases across multiple jurisdictions and maintained exceptional customer service standards. My focus on compliance and operational efficiency, coupled with my leadership in the Relationship Team, played a pivotal role in the firm's success.

In my tenure as a Senior Claims Professional at The Hartford Insurance, I managed a caseload of workers' compensation claims across multiple jurisdictions. My commitment to customer service, regulatory compliance, and efficient workload management was recognized organization-wide.

As Vice President-Investments at JP Morgan Chase Bank, I excelled in acquiring, retaining, and expanding client financial relationships. I provided coaching and leadership to Personal Bankers and Branch Managers, focusing on customer service, market trends, compliance, and sales. My achievements here include being honored with the 2009 Award of Excellence.