Assist with community outreach events to raise awareness of Centro's services in the Hanover Township area.Meet with Centro clients to assess needs, program eligibility, provide referrals, assist them with benefit applications, and advocate on their behalf to resolve crisis and presenting issues.Stay up to date on benefit eligibility criteria, application form instructions, enrollment procedures and documentation requirements.Network and partner with other agencies to develop strong family-based programs that address mental health.Coordinate Centro's staff team and services at the Hanover Park office location.Maintain up to date information regarding clients and services provided in the agency database and assist with grant report data collection.Assist with Centro's strategic priorities and goals.

Administrative officer for the Workforce Development Board (WDB) for Kane, Kendall, and DeKalb Counties. Responsible for implementing policies, procedures, and programs of the Board to further the objectives of the Workforce Innovation and Opportunity Act (WIOA). As a  Manager I plan, implement, and direct workforce development activities, and coordinate and develop programs for the Board, including those related to workforce and economic development, state, federal, and private-sector grants, services for/with vendors/partners, and conduct special research and analysis deemed necessary by the Board.Collaborations/MembershipsArea Planning Council 509 member - Elgin Community CollegeArea Planning Council 523 member - Kishwaukee Community CollegeNortheast Economic Development RegionIllinois Workforce Partnership

• Assessed training needs through surveys, interviews with employees, focus groups, and consultation with managers, instructors, and customer representatives• Designed, planned, organized, and directed orientation and training programs for employees and customers.• Offer specific training programs to help workers maintain and improve job skills• Presented Professional Employment Skills, Customer Service, and CTA Second Chance training with a variety of instructional techniques and formats, such as role-playing, simulations, team exercises, group discussions, videos, and lectures• Obtained, organized, and developed training procedure manuals, guides, and course materials, such as handouts and visual materials

• Oversee management of the administrative office, including technology and communications support systems, supply ordering, and other office systems.• Oversee property management, ensuring that all agency facilities operate safely and efficiently, through planning and preventative maintenance, to minimize unexpected expenses and service disruption. Ensure repairs and replacement of agency property are carried out in a timely and efficient manner.• Coordinate capital and non-capital improvement projects including managing competitive bidding systems and vendor management.• Responsible for administration of employee benefit plans. Serves as liaison to insurance brokers and plan administrators. Tracks and reports on HR-related metrics such as overtime usage, PTO, turnover, etc. • Responsible for the ServicePoint Homeless Management Information System (HMIS) for Connections for the Homeless including data quality assurance and reporting to funding and regulatory entities including internal and external auditors.• At the discretion of the Director of Finance and Administration, assists with accounting tasks on an as-needed basis.• Serve as a member of the Management Team.• Supervised 4 direct reports and was supervised by the Director of Finance

• Stabilized Family Works, ROSS, and Property Management contracts programs to accomplish and exceed program outcomes• Enhanced community engagement activities• Stabilized agency budget• Successfully staffed open positions to meet workload• Involved in the acquisition and staffing of new site requiring new services• Provided staffing with on-going professional development training• Assigned the creation of a new Fiscal Procedures Manual• Increased visibility thru the revamp of website and marketing materials• Supervised 5 direct reports and was supervised by the Board of Directors

• Partnered with TRIO programs and the Education Department in university-wide initiatives• Created Roosevelt University Social Justice Leadership Award of 1,000 dollars towards Mikva Challenge graduates who complete 6 digital badges • Co-developed first Community Partnership Mentoring Program at Roosevelt University • Created first-ever Roosevelt University Latino Families Brunch • Developed and implemented strategy to engage and build relationships with youth-focused nonprofits such as Minds Matter, Mikva Challenge, IMentors, I.C. Stars, Build, Gear Up, Inspire Saint Louis, Youth Project, Corazon Community Services, and Delta Sigma Theta, Aspira, Olive Harvey College Prep, YMCA, AVID, Year Up, Upward Bound, and National Society of Hispanics MBAs to name most• Outreach outcomes over 2,000 individuals in 2014 to over 3,000 individuals in 2015 • Active in the planning committee for the Annual Bilingual Parent Summit, Black and Brown Conference, Men of Color Summit • Speaking at local schools, organizations, and community events to encourage students to continue their education, violence prevention, etc. • Secured candidates for Dengler Scholarships • Led voter registration drive and participated in Monetary Award Program Rally

• Increased annual funding from $440,000 to $1.2 million over three year• Restructured and staffed unstable organization • Day-to-day management of two facilities and 20 staff• Establishes relationships with funders new to SJOM to diversify funding sources, stabilizing programs, and enhance services• Secured resources for and added computer resource room for participants • Secured funds, designed, and implement a career training program• Restructured case management into supportive services staffing so that participants receive specialized services from experts, rather than general referrals• Took the mission to educate the community through schools, public actions, and events to increase knowledge about homelessness and its causes, to reduce the stigma associated with homelessness and increase volunteers and community involvement in our mission.• Worked towards changing the language of homelessness to "families in crisis." • Effectively used media to promote agency citywide• Supervised 3 direct reports and was supervised by the Board of Directors

Organize around key community-based issues facing Latino residents and businesses. Activities will include door-knocking, focus groups, one-on-one's, home visits, and outreach in places where the Latino community congregates (75% of time) 2. Foster leadership development in LEA participants and increase the organizational buy-in of the partner organizations (diversity training, including board members in outreach activities, etc.) 3. Develop relationships and a referral system with Latino-serving churches, social service agencies, schools, parks, government officials, business organizations, media, etc. based in and serving our communities. 4. Promote interaction between Latino and non-Latino neighbors. For example, one could work with a block club leader to make their National Night Out event more inclusive and attractive to Latino neighbors. 5. Develop a model for organizing in the Latino community that can be easily replicated elsewhere or expanded to other communities near us. 6. Connect with other organizers or groups around the city that have similar missions to share ideas and best practices 7. Promote the program to both Latino and non-Latino residents through existing neighborhood media outlets. Administration 1. Work with the Executive Director to identify fundraising prospects and assist with the preparation of funding proposals and reporting. 2. Incorporate grassroots fundraising ideas when planning events. 3. Create flyers and promotional materials for the program. 4. Maintain a database of contacts and resources to share with partner organizations. 5. Write monthly staff reports and distribute to CNO board and Advisory Committee. 6. Work with the Executive Director to ensure sound financial management of the program

1. Provide individual case management to participants; develop/modify transitional plans, contracts for sobriety, and employment plans. 2. Document clinical contact with clients daily and in weekly/monthly progress reports 3. Provide appropriate referrals to community agencies. 4. Provide housing support groups and workshops to help support participants goals. 5. Work with 1:1 Support" Mentors" to provide support and training for program participants. 6. Prepare and maintain accurate confidential case files, and contractual paperwork. 7. Act as housing liaison between tenants and landlords, collecting rents, attending to housing issues, coordinating moving of tenants in to and out of apartments. 8. Participate in weekly Case Management/supervision meetings and monthly Staff Meeting. 9. Provide follow up services to program graduates as needed. 10. Attend community meetings to network and develop resources for program participants. 11. Provide emergency cell phone coverage and response on evenings and weekends. 12. Coordinator moving of participants and household furnishings.

Manage the implementation of the training and job placement departmentManage budget allocation from CSSI & POET for supportive servicesDevelop and implement internships for traineesRecruitment, in depth case management and job placementCollaborate with the West Regional Council, POET, Healthcare Consortium, and other agenciesConduct job training readiness and interview workshops

Coordinated Homeless Prevention Program with rental and mortgage assistanceDevelop linkages between mortgage and real estate companiesReview prospective loans using conventional and FHA guidelinesConduct training for First Time Homebuyer basics on a weekly basisLoss Mitigation SpecialistSpokesperson for the United Way