Maxim Ivashkov Email & Phone Number

Arnhem-Nijmegen Metropolitan Area, GE, NL

Amsterdam

Europe

Data Entrepreneur | CEO at PLANSISAs a full-time data entrepreneur and CEO at PLANSIS, I lead innovative projects that bridge data science, technology, and business strategy. My work spans multiple domains, each aimed at delivering impactful solutions through data-driven insights and cutting-edge AI applications:Consultancy & Customer SupportI provide.

Amsterdam

Our client had an ambitious target to reduce operational cost by 30%. Changing the way engineers deal with daily routine work is challenging. Engineers manage interdependent, delayed and long lasting tasks influenced by issues and changes. A standard Microsoft Project solution is not flexible enough to deal with mass project planning of large amount of.

The Hague, South Holland, Netherlands

Maxim was responsible for support and development of analytical models supporting production of forecasts, computations of staffing norms, modelling of factors such as weather, computations and delivery of yearly budgets.

Amsterdam

Booking.com is a leading company for accommodation bookings. The company recognized the need of customers to be helped on the phone or email while dealing with problems in different languages. One of the goals of Forecast and Reporting team was to forecast amount of work for several thousands of agents. The company did not recognized repeating forecasting.

As a WFM consultant I install and configure Variant forecasting and planning solution. The project enables automated forecasting, planning and capacity management. As a result, the workload can be anticipated and be matched with the capacity on a daily basis.

Amstelveen

I was a member of the BASEL2 experts team during the TIGA RISK migration project at ABN. I developed an analytical tool to support high level analysis of BASEL2 parameters and RWA computations at higher certainty.

As a member of the disruptive technology team I was responsible for information management around market share forecast and the market model validation management.

Via Boer & Croon ben ik inzetbaar binnen de contact centers.

I specialize in the following customer experience areas: * Customer data management * Behavior monitoring and prediction * Profiling and segmentation * Optimization of customer interaction across multiple channels * WFM Work Force Management tooling Skills * Business Intelligence * Decision support systems * Math * Management

I was responsible for setup and implementation of dashboards to support a migration control room.

Ik heb een goede ervaring met Coniche als een interim bisiness intelligence analyst.

Performance management projectsWe developed several generations of commercial performance indicators in a multiskill-multi contact -multi product environment. Database marketing projects:Client Value project. We used data to compute the current and the future value for every client. The model used 12 drivers to disstribute the total costs among the.

B&D is a Mid-Size global company in 21 countries with solutions delivered on demand, on site, off site, on shore and off shore. The solutions drive operational excellence, profitability, and revenue growth. Solutions are delivered in crm, business intelligence, e-business.As a senior consultant I was responsible for management, advice and implementation of.

SAS BI consulting, performance management

Modeling and ETL with SAS Base

Mathematical modeling projects

Analysis and 3D visualization of technical patents. Responsible for production of charts and analytics for companies like General Motors, Procter & Gamble, Johnson & Johnson

Ph.D., Decions Modeling, Design Process, Decision Support Systems, Genetic Methods Of Optimization

Activities and Societies: Handbal club "Octopus"Dissertation titled "Accel: a tool supporting concept generation in early design phases.".

Mtd, Math

Activities and Societies: TU/e, "Mathematics for Industry". Traineeship. Majors: Mathematical modelling, optimization, applied statistics.

M.Sc, Physics

Activities and Societies: Faculty of Business and Information Technology, Belarusian State University, Minsk. Qualified as Mathematician.

Doctor Of Philosophy - Phd, Design, Innovation And Technology