Victoria I. Email & Phone Number

Barcelona, Ct, Es

- Managing FATJOE’s Social Media Channels (Linkedin, Twitter, Instagram, Facebook);- Brand positioning;- Creating content;- Community Management

Belgrade, Serbia

-Managing the Employee Advocacy Program at Semrush;-Monitoring & Responding to incoming questions in all social media channels (Twitter, Facebook, LinkedIn, Instagram, TikTok);-Sharing helpful resources from the Semrush blog and knowledge base to drive traffic to Semrush.com;-Engaging with the community to build connections;-Proactive engagement on Linkedin, Twitter, Instagram;-Protecting the brand's reputation daily & during crisis situations: preparing communication strategy, crafting the statements, and executing the crisis communication;- Assisted new team members during their onboarding, guiding them to meet learning goals and succeed in their probation period;- Managed the "Good vibes" project, sharing positive user feedback with the department bi-monthly to boost morale of the team.

- Created and carried out a smart LinkedIn plan that boosted client's post interactions by 20%;- Tracked important stats like engagement and reach, improving overall post success by 11%.- Teamed up with others to make customized content matching the client's brand, resulting in a 110% growth in followers in one year.

- Designing and executing strategic lesson plans centered on enhancing the overall English proficiency of students, while also providing personalized feedback to both students and their parents.- Utilizing Salesforce CRM as a comprehensive reporting system to monitor and report on student progress.- Engaging in proactive promotion of courses to parents(customers), with a focus on cultivating a positiveimpression and fostering a sense of loyalty to the organization. Employing effective communicationstrategies to ensure that parents(customers) receive clear and accurate information about course offerings and associated benefits, ultimately resulting in increased enrollment and sustained engagement.

International Business Communication

Bachelor'S Degree, Project Management | Marketing

-Innovation Studies; -Innovation Project Management; -System Analysis; -Algorithms for Solving Non-standard Problems.

Management And International Business

-Business Plans and Feasibility Studies; -Multinational Enterprises and Foreign Direct Investment; -Rhetorical communication and persuasion.