Luis Medina

Luis Medina Email and Phone Number

Data Infrastructure and Analytics @ IT Freelancing
new delhi, delhi, india
Luis Medina's Location
Mexico, Mexico
About Luis Medina

Experienced Support Specialist with a demonstrated history of working in the information technology and services industry. #opentowork

Luis Medina's Current Company Details
IT Freelancing

It Freelancing

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Data Infrastructure and Analytics
new delhi, delhi, india
Employees:
2
Luis Medina Work Experience Details
  • It Freelancing
    Help Desk Consultant
    It Freelancing Apr 2024 - Present
    México, Mexico
    Technician that provides solutions, ideas and craft fast gear response for all related IT issues.
  • Ppg
    Service Associate Analyst 3
    Ppg Jan 2024 - Apr 2024
    Querétaro, Mexico
    Advanced IT support:SAP OracleMO Exchange BYODMac, Windows, Terminals, and MobileWork with different sectors in the PPG business. Solve and provide solutions to internal peers. Soft skillsCreative thinking, analytical, and more
  • Sutherland
    Application Support Analyst
    Sutherland Oct 2022 - May 2023
    The main functions I did was working directly with stored procedures in the following ways:Analyze WEDGE, HADES, BRIDGE and Adapter logsUse T-SQL to provide support to end users in real-time.Use tools to design UUX.Receive calls and follow-up to provide superb support. online banking web and app support using standard procedure CRUD (using schema database to analyze inner joints, right joints, left joints, primary keys, and foreign keys)Main functions I did was working directly with stored procedures in the following ways: Analyzing WEDGE, HADES, BRIDGE and Adapter logs Use T-SQL to provide support to end user in real-time. Understanding logs in format XML/REST, HTML/CSS, client-side languages Skills: Inglés · Microsoft Azure Machine Learning
  • Hh Global
    It Analyst 2
    Hh Global May 2022 - Oct 2022
    Mexico
    Local IT Technician for hardware and replacementPurchase and coordination Set up the new workstation stationsCreate Image recovery to generate a bit lockerMicrosoft Azure Active Directory to search common directories, set up authentification authorization solutions and set up AD. I also was handed out tasks to assist level 1 Help desk technicians with Active Directories Federation Services (ADFS) to help set up more advanced seemingly SSO. Active DirectoryVM (group policy)ITSM, ITIL and other fundamental strategiesMicrosoft Exchange admin support
  • Wipro
    Tis Service Desk Administrator
    Wipro Mar 2021 - Mar 2022
    Guadalajara
    IT Service Desk AdministratorVMWARE supportIT support to local disk and cloud drive Follow ITIL processPrinters 1st level of supportLevel 2 and 3 layer network solutionsSupport to VPN common issuesSNOW ToolSSO Knowledge for PW resetIntune MDM for BYOD common technical Issues
  • Pounce Consulting
    Network Operations Specialist
    Pounce Consulting Nov 2018 - Jan 2020
    Technical support Follow up with clients, update accounts, train new staff, use Microsoft suite, and any other task handed out. Provide a technical overview to the engineers in local hospitals. This was mainly done to unblock ports from firewal so we may update new firmware to the devices. Email template sent to potential clients.Create dynamic excel sheets to keep track of KPI
  • Bolt
    Customer Service Specialist
    Bolt Aug 2017 - May 2018
    Mexico City, Mexico
    Face-Face support Assist in training Report incidents to superior Tech support and other office environmental duties (IT support)

Luis Medina Education Details

  • Colegio Nacional De Educación Profesional Técnica
    Colegio Nacional De Educación Profesional Técnica
    8.9
  • Loara High School
    Loara High School
    High School/Secondary Diplomas And Certificates

Frequently Asked Questions about Luis Medina

What company does Luis Medina work for?

Luis Medina works for It Freelancing

What is Luis Medina's role at the current company?

Luis Medina's current role is Data Infrastructure and Analytics.

What schools did Luis Medina attend?

Luis Medina attended Colegio Nacional De Educación Profesional Técnica, Loara High School.

Who are Luis Medina's colleagues?

Luis Medina's colleagues are Arif Hossain, Tania Jahan Lata, Sami Fallaha, Ibrahim Khalilullah, Rizki Hamdani, Nirav Mendhirata, Senthil Kumar Sugumar, Pmp®, Itil.

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