Guillermo Ivegui Email & Phone Number

Puerto Rico

Assigned to MAPFRE (www.mapfre.com) in Puerto Rico as an external consultant (Business Analyst) since June 2005 until present. Main responsibilities and roles within that organization are: • Elicit requirements using interviews, document analysis, business process descriptions, task, and workflow analysis.• Functional and technical support in the definition / implementation / migration of Life and P&C Lines of Business (The business solution for MAPFRE is Tronweb). Gap and Detailed Analysis, Functional and Technical Documentation, User-Oriented Documentation. Presentations and Project Plans. Development.• Project Leader / Supervisor. Leadership of internal and external (outsourcing) teams.• Standards & Best Practices Committee Member.• Trainer & Tutor.Some specific achievements are:• Definition / Implementation of the first Life and P&C (Auto/Dwelling) Lines of Businesses in Tronweb (Tronweb is java-based solution replacing Tronador).• Definition / Implementation of critical batch processes as Renewals and Cancellations.• Definition / Implementation of policy discounts as “Multi-Car” and “No-Claim Bonus”.• Definition / Implementation of the “Payment Plans” functionality for all Lines of Business.• Personal Lines migration from Tronador (Old System) to Tronweb (New System).• Processes Streamlining (Front-Office).For more details about Tronweb go to: (http://ww2.mapfrepr.com/NR/rdonlyres/16BB2F0D-D092-41D6-8170-026D66AA341A/2728/AnnualReport2009InformationTechnology.pdf)

Venezuela

Senior Consultant providing functional and technical support in customization processes of the solution VisualTIME in mayor insurance companies. Here, both functional and technical skills were also combined to play key-roles in the successful achievement of organizational goals. Main tasks and responsibilities include: Senior Analyst/Programmer (Oracle / Informix), Functional Analyst (Gap and Detailed Analysis), and Project Leader.Some of the main implementations are:• Canada-Life (www.canadalife.com). Canada. 2005, 2004, 2002.• BMI (www.bmicos.com). United States. 2002-2003.• DeltaLloyd (www.deltalloydgroep.com). The Netherlands. 2000-2001.• Roccade (www.pinkroccade.com). The Netherlands. 2000.• PGGM (www.pggm.nl). The Netherlands. 1999.• Seguros Le Mans. Chile. 1999.• Seguros Fidelidade (www.fidelidademundial.pt). Portugal. 1998.• NOG (www.snsreaal.nl/home.html). The Netherlands. 1996-1997.For more details about VisualTIME go to: (http://www.globalinsurancetech.com/products/vt/intro.asp)

Barquisimeto, Venezuela

Senior Analyst/Programmer (Informix 4GL / SQL).Analysis and development of Statistical Information Systems.Implementation Leader.Instructor.