● Training and coaching enterprise architects in architectural modeling. ● Developing EA case studies and training for organizations in industries such as rail transportation, banking, financial services, pharmaceuticals and scientific research. ● Edited and recorded a comprehensive e-learning course on the ArchiMate language for enterprise architecture modeling ● Developed and delivered an innovative course on enterprise modeling with open source tools

Managed an international development team building a SaaS application platform for a health care startup.● Enhanced and scaled a SaaS containerized claim denial management application on AWS using agile practices.● Architected and managed development of EDI integration, revenue cycle analytics, QA automation and a business rules engine.● Coded microservices, data pipelines and a predictive model using Python, Django, Pandas, PostgreSQL and AWS APIs.● Designed and guided development of a multifaceted denial management analytics dashboard.● Developed a full set of HIPAA-compliant security policies and procedures.

Guided marketing, service, and provider network management initiatives serving more than two million members. Fostered success by forging trusted advisor relationships with business and technology executives, building cross-functional teams, and structuring and overseeing complex initiatives. Guided migration of digitally-enabled wellness program to 100% on-time and on-budget transition yielding new journey-based, personalized capabilities for 1.6 million health plan members. Led development of the first mobile health insurance application by aligning internal and external partners, developing architecture, facilitating key technology decisions, and advocating the exposure of key enterprise services. Eliminated over 300 hours of annual downtime for 500,000 users with the first health plan member web portal roadmap. Developed an Alteryx and Python prototype data pipeline to better engage 1.6 million health plan members with a solution to improve campaign capacity at least 25%. Demonstrated error reduction by 75% or more for at least 75% of prescription drug price predictions by building a data science model using Python, Pandas, Scikit-learn, and PostgreSQL. Built consensus for making 1.6 million health plan members’ data portable via the FHIR standard with an AWS-based solution. Architected a new health plan member dashboard with an AI-enabled personalized provider search, and created a labor-saving healthcare provider systems consolidation roadmap currently under implementation. Developed widely endorsed “Consumer Consciousness” microservices and big data analytics architecture for a unified consumer experience across diverse healthcare services. Specified a big data solution for cross-selling by contact center agents, and developed solution concepts for Medicare member engagement and enterprise management of consumer communication preferences.

Develop strategy, encourage participation and lead execution for development and adoption of the ArchiMate visual modeling language, a global standard for enterprise architecture.

* Contributed end user-focused features and usability to the ArchiMate 3.0 standard* Developed and published new approach to insurance enterprise modeling in partnership with ACORD* Enhanced quality of language implementations by revising tool certification requirements* Presented at ten US-based Open Group conferences and co-authored numerous publications

* Provided classroom training in architectural modeling to over 40 architects at two companies * Guided architects worldwide by editing EA Professional Journal (eapj.org) website and professional journal * Taught a semiconductor company enterprise architect to model improvement in design automation systems* Guided a security architect as he designed a security model for a Norwegian regional hospital system* Wrote hospitality, manufacturing, consumer packaged goods and banking case studies for training architects

* Established systematic reviews of all major IT projects as founding chair of Architecture Review Board* Developed current contact center and CRM architecture using Salesforce.com, NICE and Avaya products* Specified agile and sustainable integration framework used in Salesforce.com CRM implementation* Formulated business process outsourcing approach adopted by private client wealth management group* Received Innovation Day Champion award for a proposal to mitigate the risk of trade processing failure* Received Ovation awards for architecture governance and contact center architecture

Responsible for all IT infrastructure strategy and architecture. Developed core infrastructure strategy covering covering enterprise network, data center facilities, disaster recovery, routine backup and recovery, and computing platforms. Strategy is still being executed. Developed and guided infrastructure technology leaders through innovative Infrastructure Extended Discipline program, including first-ever "Infrastructure Day" to showcase achievements and strategic options.

Co-developed second version of advanced practical enterprise architecture modeling exam. Developed overall specification, scenarios, and questions as well as some graphical choices and feedback for innovative test designed for automated scoring.

Co-developed international enterprise architecture certification examination including a case study with modeling exercises as well as multiple-choice questions. Co-wrote "ArchiSurance Case Study" white paper, which has been published by The Open Group.

Strategic and technical leader of global service portfolio for 2,000 B2B connections to HP suppliers, service providers, and collaborators. Created and drove technical transformation strategy to reduce $8 million partner connectivity budget by 50% by end of FY08 through consolidation, standardization, and Internet usage. Designed and patented object-oriented network access management solution projected to yield over $1 million in labor savings. Identified and prioritized over 80 network vulnerabilities. Developed telecom target application architecture that reduces current inventory of 55 applications by more than half. Designed and guided development of secure Internet-based services: IPsec and SSL VPN; reverse proxy; file sharing; acquisition integration; distributed software development, and federated portal access.

Simultaneously established IT function for $1 billion global business and consumer solution R&D team. Managed international 25-person employee group and $8.5 million budget. Created first wireless PDA solution for HP executives. Built first global infrastructure for directing consumer PC users to ISP and website partners. Guided establishment of first HP-wide enterprise architecture capability.

Established and led international web development group of 30 people. Negotiated over $5 million in internal funding. Secured and integrated eight externally-facing HP portals with Java/CORBA/Oracle Cooperative Commerce Framework.

Led configuration management, test & integration for MC/Service Guard and MC/Lock Manager. Advocated high-availability requirements across diverse development labs. Qualified first high-availability solutions for HP V-Class supercomputers and Fiber Channel Mass Storage. Developed HP’s first highly available ClearCase software configuration management solution.

Integrated HP-UX CICS and Encina transaction monitors with HP OpenView performance and fault management products to create mainframe alternative for large enterprises.

Developed strategy & architecture for integrating HP-UX CICS with IBM SNA networks to enable mainframe coexistence. Enhanced CICS terminal client for realistic 3270 emulation. Ported Citibank application to HP-UX CICS to demonstrate mainframe CICS communication. Presented on CICS application development at 1994 IBM CICS Technical Conference.

Installed, customized and supported DB2 and related utilities. Enabled migration of corporate order processing system by developing DB2 disaster recovery system. Developed tools for DB2 security management and cross-platform client-server programming. Designed and taught Rexx programming class.

Developed mainframe transaction processing and decision support systems for large government agencies and financial institutions. Built and lead teams, and expanded business within assigned accounts.

Installed Walker general ledger software and enhanced it with tools for batch job control. Presented enhancement techniques at Walker user conference.

Developed ADABAS/Natural applications for Johnson Wax, Eaton, and Utah Department of Transportation. Enhanced purchasing system for Denny's and accounts payable system for Columbia Pictures.