Use digital channels and automation for customer engagement and relationship building. Support the marketing and sales processes - internal and for client projects. Copywriting and content creation.

Executing ad hoc translation projects. Ad hoc simultaneous interpretation - business and leisure purposes. Content creation - writing/reviewing websites content, social media content and creating marketing collateral. SEO and site traffic increase.

Handle customer questions and complaints in the telco domain, provide timely and adequate solutions and alternatives within the set time limits.

Business development in Eastern Europe with the aim to introduce the brand Columbia Fresh into new markets - Bulgaria and Serbia. Establishing connections with distributors and partners. Localization of the brand. Negotiations.

Processing of selling new properties, constructed by Hercesa - sales promotion, customer engagement, and document management. Provision of help to clients throughout the purchasing process in order to help them achieve their goals - conducting analyses on current industry trends, investments, and initial evaluation of buyer's current conditions.

Managing the entire strategic project for opening an office in a new location - establishment of an entity in Sofia, Bulgaria for serial investments in building logistics centers for customers of Inmocapital Inversiones Industriales.

Leading tourist and business groups on Historic/Food/Cultural tours across Bulgaria. Time, accommodation, and entertainment management.

Ensuring smooth, entertaining, and high-quality experience for VIP groups and individuals while visiting Bulgaria. Exclusive personal attention throughout the whole leisure or business trip.

Ensuring a smooth and high-quality experience in rustic tourism for small groups and individuals. Exclusive personal attention throughout the whole leisure trip.