Ivette Mendoza Email and Phone Number

Support Waterloo Works as SQE giving follow up of warranty claims from the field with external suppliers for Electronics and Operator Station Commodities. Perform root cause analysis and corrective actions with multidisciplinary team as Supplier, Design, Account Manager, following the internal corrective action system. Create, document and follow up warranty cost recovery process with top suppliers and prepare evidence packages with support information. Support Argentina Factory in data warranty analysis, follow up projects and countermeasures implemented in Factory. Update and analyze warranty metrics for finished products and customer claims.

Support to Ottumwa Works in data warranty analysis, follow up projects and countermeasures implemented in Factory.Update and analyze warranty metrics for finished products and customer claims.Support Cabs for Ramos Arizpe in develop Data Analysis Teams and Quality Improvement Teams in the factory.Update warranty metrics and analyze warranty claims using evidence package for Argentina Tractors and focuses on top warranty issues.Support Six Sigma Project in Logistics area as a Black Belt in order to follow up the DMAIC Methodology and use statistical tools to achieve the goal.

Quality engineer for EPDP Projects (new products and control changes).Develop DPAR, PFMEA, Control Plans, PLQPs and Inspection check list for new products and running changes.Follow up and develop projects of customer warranty claims for rotary cutters.Participate in Data Analysis Teams and Quality Improvement Teams.Develop Six Sigma Projects for the top quality issues of warranty claims using the DMAIC Methogolody.Track the quality metrics of the Product line aligned to the Platform.

Support the Continuous Improvement Strategy for Monterrey Components.Develop Six Sigma, Standardized Work and Quality Circle Projects.Implement and follow up the 5Ss strategy.Train employees in quality tools and 5Ss.Implement the Quality System following the John Deere Criteria and Scorecard.Participate in Conferences and Continuous Improvement Events.

Coordinate ISO/ TS internal and external auditsTrain quality auditorsFollow up the 5 Ss program in the factoryCoordinate ISO 14001 internal auditsTrack Six Sigma and Quality CirclesSpread the Continuos Improvement Culture.in the factory