- defining sales targets per region/sales rep/product group- developing action plans for achieving sales goals- responsible for recruiting, developing and leading sales team- providing sales team motivation and determining compensation benefits- sales results and field activities analysis- market potential analysis- cost efficiency and productivity- optimal human resources utilization- implementing company strategic goals (organisation and supevision)

- Managing customer accounts in area of responsibility- Assessing and proposing terms of payment for each customer- Controlling and assuring collection of receivables - Consulting customers based on their specific needs- Introducing customers with new products in company portfolio - Constantly looking for new sales opportunities as well as identifying potential chalenges on the market- Sales analysis (per product types, per customers, per locations, per time periods)- Delivering regular sales assessment on a monthly basis, comparison with budget, past month and same month past year- Monitoring sales dynamics per customer- Preparing contracts and quotations according to defined rebate scales and payment terms

- System implementation, administration and support of clients and servers- Coordination with Data Center in company headquarters as a team leader for implementation and monitoring of IT security for Eastern Europe region- Coordination with external service providers- User Support for SAP Commercial modules (includes Sales, Logistics, Accounts receivable, CRM and Business Intelligence) and application support of users working environment

- Participated on projects of implementation and maintenance of complex IT systems for renowned companies (Croatian Post, T-HT, Vipnet, INA, Getro, Kaufland, BlueSun Hotels, Ericsson Nikola Tesla, UniCredit...)- Technical support for products of partner companies (HP, IBM, Microsoft)- Consulting services, adapting technical solutions to customer needs- Technical assistance to sales sector- Coordination with company logistics (opening and closing work orders, ordering and returning spare parts, etc...using Microsoft Navision ERP)