- Day to day management of the delivery team (representing 5-6 cross-functional squads)- Define and execute delivery strategy/methodology- Represent Delivery to the management board- Review and develop project deliverables, scopes and estimations to ensure their viability within the required timelines- Maximize allocation of resources to clients across multiple project deliveries- Keep teams and stakeholders updated on performance against project goals and budgets. Understand and communicate the deviations to both teams and management- Hold responsibility for the quality of the project deliverables and communications across delivery- Conduct timely, fair and accurate project reviews for direct reportsAdditional responsibilities:- Establishment of IT governance framework (Policies, processes, etc.)- Define and document internal processes

Product owner for Regulatory Reporting, Reconciliation and Trading Server departments/squads- Pioneered and executed transition into Agile (Scrum) within DEGIRO- Backlog management, prioritization, requirements engineering, represent IT to business stakeholders- Implemented reporting for all development departments for higher management- Acted in both roles of Product Owner and Scrum Master (until position permanently filled)- Managed/executed several large company/IT wide projects (e.g. GPDR, IT Governance, ITSM, Deposit Accounts, agile transition)- Training of new PO's and SM'sAdditional Responsibilities:- Jira/Confluence administrator, extensive knowledge of all standard Jira functionality and numerous plugins (e.g. Portfolio, Automation for Jira, Scriptrunner, EazyBi, JSU, Xray)- Built IT workload management and distribution system (processes +/- 7500 work items per year)- Introduced Scrum/Kanban for all development squads and various business departments- Created numerous improvements for automated assignment of permissions, revised complaints management, incident management, bulk client communications, IT governance, etc.

- Led the transition from a department based organizational structure to a squad (agile) based structure, from 4 departments to 13 squads and 3 tribes- Designed and drove changes in processes, systems, reporting, communications at all levels of the organization to adopt the new way of working- Onboarded and coached new PO's and SM's into their new roles

Product Owner / Functional designer- Validate change requests against existing system- Define and document solution directions- Acceptance of implemented change/solution- Manage and update documentation library for clients

Execution of changes to all IT related hard- and software within the organization: • Software and hardware migrations • Maintenance and overhaul of company data networks • Software application training of staff

• Developed automatic classification systems for detecting fraudulent customer reviews• Results: 94.5% increase in fraud detection with application of developed automatic classifiers utilizing rule-based and unsupervised machine learning techniques• Techniques: Python, MySQL, Machine Learning (Support Vector Machines), Rule-based classification

• Marketing and development of forex trading bots and indicators

• Assessing claims for the travel and cancellation departments• Detect and investigate fraudulent claims

Purchasing Officer