Executive with 15 years of experience in both developed and emerging markets (EU, East Africa,South East Asia) delivering value for multinationals to start ups and scale ups. Passionate aboutsustainability, innovation and customer centric business models.START UP BUILDERI formalize vision, build plans, hire people and deliver positive P&L. I have built a company fromscratch up to 250 employees and 30m $ revenue.OPERATIONSI have a world-class understanding of customer operations, sales and marketing. I delivered taketo market strategies for telecom, fintech and digital products on 3 continents. I led a channelstrategy redesign for Vodafone with 30% OPEX savings over 3 years. I led call centres and evenbuilt one from scratch in Africa. I have successfully delivered outsourcing of Customer serviceteams for Vodafone and M-Kopa Solar including new compensation schemes for vendors as wellas CS representatives. I have built a retail network and door 2 door sales channel for M-Kopafrom scratch.USER BASE AND REVENUE MANAGEMENTI bring high expertise in revenue management. I helped organizations with segmentation of theiruser base and understanding of their product portfolio and its revenue gaps. I have delivereddigitalization and automation of user base management, pricing and product promotions forVodafone and Coc Coc. Both organizations have more than 10m users. By bringing newsoftware and way of thinking we changed the way the teams were approaching revenuegeneration. In my last role I was charged with prioritization of open projects and future pipelinewith respect to cost benefit and feasibility, As result we shut down 20% of running projects andintroduced new business case methodology and prioritization with overall 15% savings onOPEX.PROGRAM AND CHANGE MANAGEMENTI have more than 15 years of experience leading teams and running projects in Europe, Africaand Asia for multinational organizations as well as scale ups. I am a certified Prince2 AgileProject manager and Yellow belt in SIX SIGMA and I run PMO offices and more than a hundredprojects for multinational organizations. I rolled out the OKR process for Coc Coc and helped theagile teams to align their focus with department and organization objectives.PEOPLE MANAGER, COACH AND MENTORI proved to be a great leader of teams from different cultures. I developed my peers skills,communication and their ability to cooperate and deliver in the most challenging culturalcontexts.