Ivo Moraes Email & Phone Number

New Haven, Ct, Us

Connecticut, United States

• Worked with over 40 new clients in the last 4 years, delivering high-quality projects in logos, branding, packaging, and social media graphics.• Increased customer satisfaction with each new project, resulting in strong client retention and repeat business.• Developed and implemented marketing strategies that boosted brand awareness and website traffic by 20%.• Successfully managed multiple projects simultaneously, ensuring on-time delivery and adherence to client specifications.

Maringá, Paraná, Brazil

• Led the chatbot implementation project, reducing patient calls and wait time by 80%.• Spearheaded the in-person customer service wait time project, collaborating with a startup to reduce wait times by 45% and decrease the number of people in the waiting room.• Created the "suggestion box" initiative to foster an innovation culture within the cooperative, encouraging employee engagement and idea generation.• Conducted training sessions for staff on new systems and processes… Show more • Led the chatbot implementation project, reducing patient calls and wait time by 80%.• Spearheaded the in-person customer service wait time project, collaborating with a startup to reduce wait times by 45% and decrease the number of people in the waiting room.• Created the "suggestion box" initiative to foster an innovation culture within the cooperative, encouraging employee engagement and idea generation.• Conducted training sessions for staff on new systems and processes, improving overall operational efficiency. Show less

Campo Mourão Area, Brazil

• Developed marketing strategies for clients, improving impressions by 20%.• Qualified 25% of clients, enhancing their knowledge in management and innovation.• Influenced 30% of clients to develop partnerships with other local businesses, fostering collaboration and growth. • Organized and facilitated workshops on innovation and entrepreneurship, increasing participant engagement by 15%.

Paraná, Brazil

• Generated new leads and closed sales, contributing to a 20% increase in overall sales.• Achieved 40% annual client savings in ink costs by selling a more technologically advanced industrial printer.• Implemented automation projects in client plants, reducing process times by 10%.• Developed comprehensive sales reports and forecasts, aiding in strategic decision-making.Representing leading brands related to food and beverage… Show more • Generated new leads and closed sales, contributing to a 20% increase in overall sales.• Achieved 40% annual client savings in ink costs by selling a more technologically advanced industrial printer.• Implemented automation projects in client plants, reducing process times by 10%.• Developed comprehensive sales reports and forecasts, aiding in strategic decision-making.Representing leading brands related to food and beverage companies.Markem-ImajeLoma/BrapentaGardner DenverCognex Show less

Maringá, Paraná, Brazil

• Created office processes based on lean manufacturing principles, reducing processing time by 25%.• Organized client database, improving insurance renewal rates by 20% and reducing errors by 10%.• Increased client base by 30% through targeted marketing campaigns and strategic client engagement.• Negotiated with insurance providers to secure better rates and coverage options for clients, enhancing client satisfaction.

Maringá, Paraná, Brazil

• Oversaw quality control and lean manufacturing processes.• Conducted data collection and analysis, implementing production improvement plans.• Assisted in the design and layout of new manufacturing processes, optimizing workflow and space utilization.

Maringá, Paraná, Brazil

Instructed English language classes to students of varying proficiency levels.Provided personalized tutoring in grammar and vocabulary, and translated documents.

Maringá, Paraná, Brazil

• Monitored construction projects and verified material receipts. • Prepared detailed reports and presentations for project stakeholders.• Conducted site inspections to ensure compliance with safety and quality standards, reducing incident rates by 10%.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Engineering - Be, Industrial Engineering