Ivo Sousa
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Ivo Sousa Email & Phone Number

Director Of Customer Service at EDP
Location: Lisboa, Lisbon, Portugal 6 work roles 3 schools
1 work email found @edp.pt LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email i****@edp.pt
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Current company
EDP
Role
Director Of Customer Service
Location
Lisboa, Lisbon, Portugal
Company size
10551 employees

Who is Ivo Sousa? Overview

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Quick answer

Ivo Sousa is listed as Director Of Customer Service at EDP, a with 10551 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a work email signal at edp.pt and a matched LinkedIn profile for Ivo Sousa.

Ivo Sousa previously worked as Head of Customer Service (Regulated Market) at Edp and Customer Service Manager at Edp. Ivo Sousa holds Leading Organisations In Disruptive Times from Insead.

Company email context

Email format at EDP

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{first}.{last}@edp.pt
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AeroLeads found 1 current-domain work email signal for Ivo Sousa. Compare company email patterns before reaching out.

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Profile bio

About Ivo Sousa

Ivo Sousa is a Director Of Customer Service at EDP. They possess expertise in customer service, business process, business process improvement, telecommunications, project management and 12 more skills. They is proficient in Spanish and English.

Listed skills include Customer Service, Business Process, Business Process Improvement, Telecommunications, and 13 others.

Current workplace

Ivo Sousa's current company

Company context helps verify the profile and gives searchers a useful next step.

EDP
Edp
Director Of Customer Service
lisbon, lisbon, portugal
Website
edp.pt
Employees
10551
AeroLeads page
Company profile
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6 roles

Ivo Sousa work experience

A career timeline built from the work history available for this profile.

Director Of Customer Service

Current
Edp

Lisboa E Região

May 2021 - Present

Head Of Customer Service (Regulated Market)

Edp
Aug 2018 - Apr 2021

Customer Service Manager

Edp
Oct 2015 - May 2018

Consultant, Customer Care - Continuous Improvement

Zon

Development and implementation of lean office projects on multiple customer care areas, with a high range of scopes:- Customer care support set-up operations;- Quality service increase;- Cost optimization;- Monitoring the development of enhancements to CRM systems- Business process analysis and optimization;- Business process management/modeling (BPM)

Dec 2008 - Nov 2012
Team & coworkers

Colleagues at EDP

Other employees you can reach at edp.pt. View company contacts for 10551 employees →

JA Jose Arnaldo Jose Arnaldo Colleague at EdpFaro, Portugal View → JM Juscelio Moreira Vieira Juscelio Moreira Vieira Colleague at EdpMogi Das Cruzes, São Paulo, Brazil View → CN Carlos Neves Carlos Neves Colleague at EdpAlmada, Setúbal, Portugal View → RR Ricardo Russo Ricardo Russo Colleague at EdpPorto, Portugal View → PC Paulo Cabral Paulo Cabral Colleague at EdpLisboa, Lisbon, Portugal View → AC Amanda Cerchiaro Pecorari Amanda Cerchiaro Pecorari Colleague at EdpSão Paulo, Brazil View → JE Josenilson Edp Josenilson Edp Colleague at EdpGuarulhos, São Paulo, Brazil View → CD Cesar Dias Osorio Cesar Dias Osorio Colleague at EdpPorto, Portugal View → LC Luis Castro Luis Castro Colleague at EdpPorto, Portugal View → TM Tony Manuel Tony Manuel Colleague at EdpPortugal View →
3 education records

Ivo Sousa education

Leading Organisations In Disruptive Times

Insead

Licenciatura, Gestão De Recursos Humanos E Organização Estratégica

Isla - Instituto Superior De Línguas E Administração
FAQ

Frequently asked questions about Ivo Sousa

Quick answers generated from the profile data available on this page.

What company does Ivo Sousa work for?

Ivo Sousa works for EDP.

What is Ivo Sousa's role at EDP?

Ivo Sousa is listed as Director Of Customer Service at EDP.

What is Ivo Sousa's email address?

AeroLeads has found 1 work email signal at @edp.pt for Ivo Sousa at EDP.

Where is Ivo Sousa based?

Ivo Sousa is based in Lisboa, Lisbon, Portugal while working with EDP.

What companies has Ivo Sousa worked for?

Ivo Sousa has worked for Edp, Randstad Portugal, and Zon.

Who are Ivo Sousa's colleagues at EDP?

Ivo Sousa's colleagues at EDP include Jose Arnaldo, Juscelio Moreira Vieira, Carlos Neves, Ricardo Russo, and Paulo Cabral.

How can I contact Ivo Sousa?

You can use AeroLeads to view verified contact signals for Ivo Sousa at EDP, including work email, phone, and LinkedIn data when available.

What schools did Ivo Sousa attend?

Ivo Sousa holds Leading Organisations In Disruptive Times from Insead.

What skills is Ivo Sousa known for?

Ivo Sousa is listed with skills including Customer Service, Business Process, Business Process Improvement, Telecommunications, Project Management, Customer Insight, Team Management, and Business Analysis.

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