โ ๐ ๐๐จ๐ฆ๐๐ข๐ง๐๐ญ๐ข๐จ๐ง ๐จ๐ 12 ๐ฒ๐๐๐ซ๐ฌ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐ ๐๐ฌ ๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ฉ๐ซ๐๐ฌ๐๐ง๐ญ๐๐ญ๐ข๐ฏ๐, ๐๐๐ฅ๐๐ฌ ๐๐๐ฉ๐ซ๐๐ฌ๐๐ง๐ญ๐๐ญ๐ข๐ฏ๐, ๐๐ง๐ ๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ซ๐ฏ๐ข๐๐ ๐๐๐๐ฆ ๐๐๐๐๐๐ซ.. ๐ ๐๐ฅ๐ฐ๐๐ฒ๐ฌ ๐ฆ๐๐ค๐ ๐ฌ๐ฎ๐ซ๐ ๐ญ๐ก๐๐ญ ๐ ๐ ๐ข๐ฏ๐ ๐๐ฑ๐๐๐ฅ๐ฅ๐๐ง๐ญ ๐ฉ๐๐ซ๐๐จ๐ซ๐ฆ๐๐ง๐๐ ๐๐ฅ๐ฅ ๐ญ๐ก๐ ๐ญ๐ข๐ฆ๐.โ ๐ ๐ก๐๐ฏ๐ ๐ฐ๐จ๐ซ๐ค๐๐ ๐ฐ๐ข๐ญ๐ก ๐ฅ๐๐ข๐ ๐ก ๐๐ข๐๐ค๐๐ญ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌ๐ฅ ๐ข๐ง๐ฌ๐ข๐๐ ๐๐ง๐ ๐จ๐ฎ๐ญ๐ฌ๐ข๐๐ ๐๐ฉ๐ฐ๐จ๐ซ๐คโ ๐ ๐๐๐ง ๐๐จ ๐๐ข๐ฏ๐ ๐๐ก๐๐ญ, ๐๐ฆ๐๐ข๐ฅ๐ฌ, ๐๐ง๐ ๐๐ก๐จ๐ง๐ ๐๐๐ฅ๐ฅ๐ฌ.. ๐๐๐ฅ๐๐ฌ ๐๐ง๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ซ๐ฏ๐ข๐๐ ๐ข๐ฌ ๐ฆ๐ฒ ๐ฉ๐๐ฌ๐ฌ๐ข๐จ๐ง.๐๐๐๐๐๐ ๐ผ๐๐ฟ ๐๐๐๐๐๐๐๐๐:โ ๐พ๐ช๐จ๐ฉ๐ค๐ข๐๐ง ๐๐ช๐ฅ๐ฅ๐ค๐ง๐ฉโ ๐๐๐ฃ๐๐๐จ๐ โ ๐พ๐ค๐ข๐ข๐ช๐ฃ๐๐๐๐ฉ๐๐ค๐ฃ๐จโ ๐พ๐ค๐ก๐ ๐พ๐๐ก๐ก๐๐ฃ๐โ ๐๐๐ค๐ฃ๐ ๐๐ช๐ฅ๐ฅ๐ค๐ง๐ฉโ ๐๐๐๐ง๐ก๐คโ ๐ฟ๐จ๐๐ง๐จโ ๐๐๐๐ฉ๐จ๐ผ๐ฅ๐ฅโ ๐๐๐๐ง๐ค๐จ๐ค๐๐ฉ ๐๐ช๐ฉ๐ก๐ค๐ค๐ โ ๐๐๐ฃ๐ ๐พ๐๐ฃ๐ฉ๐ง๐๐กโ ๐๐ ๐ฎ๐ฅ๐โ ๐๐ง๐๐๐ง ๐๐ง๐๐๐ ๐๐ฃ๐๐๐ฉ๐ข๐ฏ๐ฌ๐ด ๐ง๐ฐ๐ณ ๐ท๐ช๐ด๐ช๐ต๐ช๐ฏ๐จ ๐ฎ๐บ ๐ฑ๐ณ๐ฐ๐ง๐ช๐ญ๐ฆ.๐ ๐ฐ๐ถ๐ณ ๐๐ฆ๐น๐ต ๐๐ญ๐ญ-๐๐ต๐ข๐ณ ๐๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ ๐๐ฆ๐ณ๐ท๐ช๐ค๐ฆ ๐๐ฆ๐ฑ๐ณ๐ฆ๐ด๐ฆ๐ฏ๐ต๐ข๐ต๐ช๐ท๐ฆ,๐๐๐
Vanson Realty And Development
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Real Estate AgentVanson Realty And Development Oct 2019 - PresentManila, National Capital Region, PhilippinesBeing a Real Estate Agent has been my part time job since 2019.Responsibilities:โ I am posting properties that are for sale on my Social Media Account, if there are buyers that are interested, I answer all their questions and invite them for a viewing - from there, the Developer of the property will discuss everything to the buyer - and if they agree on buying the property - I will then get a commission.
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Appointment SetterGreen Energy Advisors May 2024 - Jul 2024Louisiana, United States -
Customer Service SpecialistTwinklingtree Dec 2022 - Mar 2024Australia -
Customer Service SpecialistDolls Kill Oct 2022 - Dec 2022Los Angeles, California, United States -
Customer Service Team LeaderMy Little Wardrobe Sep 2020 - Sep 2022Gold Coast, Queensland, AustraliaSeptember 2020 - September 2022I started as a Customer Service Representative, and got promoted as a Team Leader after 3 months of working with the Company.Responsibilities:โ Answering complicated customers' concernsโ Handling irate customersโ Talking to suppliers if there are problems with the itemsโ Coordinating refund requests to Managementโ Tracking Parcelsโ Coordinating lost parcels to the Supplierโ I make sure that my team members are productive - to make sure that we are providing quality customer service. -
Customer Service SpecialistShopify Jun 2019 - Apr 2020June 2019 - April 2020Job Description: Customer Service SpecialistResponsibilities:โ Answering inquiries and disputes through Zendeskโ Assist customers with the status of their orderโ Help customers with their tracking informationโ Coordinate refund or replacement requests to Managementโ Help customers on how to use their itemโ Other inquiries -
Cold Caller, Appointment SetterHot Prospector Jul 2018 - Mar 2020Las Vegas, Nevada, United Statesโ Doing cold calls to different Small Businesses, Insurance Agents, and Brokers to offer them our System. Once they agree - I set an appointment for them to meet with my boss. -
Collections SpecialistAltair Global Solutions Mar 2018 - Jun 2018National Capital Region, PhilippinesResponsibilities:โ Calling individuals and businesses that have debts with different companies and providers. Once they agree to make payment - I process the payment using their credit or debit card over the phone. If they are not capable in making a one time payment, I convince them to set a payment arrangement. -
Customer Service Specialist, Health AdvocateUnitedhealth Group Oct 2016 - Jan 2018National Capital Region, PhilippinesResponsibilities:โ I assist members of Medicare and Retirement over the phone.โ I help them with the approval of their prescriptions.โ If a prescription is not included on their plan, I am responsible in making sure that I give them alternatives. If they don't agree with the alternative - I coordinate it to Management and see if there is a way for the original prescription drug to be approved.โ I help members with any questions, inquiries, and requests about their existing drug plan. -
Customer Service Specialist, Subject Matter ExpertTeletech Philippines Feb 2014 - Aug 2016National Capital Region, PhilippinesAccount Handled: Bank of AmericaPositions Handled:โ Customer Service Specialist - 6 monthsโ Subject Matter Expert - 2 yearsResponsibilities:โ Assist customer with any questions, inquiries, and concerns that they have regarding their Savings and Checking Accountsโ Process refunds for Overdraft Feesโ Take Supervisor Calls from CSRsโ Handle Irate Customersโ Explain transactions on their accountsโ Help CSRs with complicated concernsโ Acting Supervisor if the Supervisor is out of the Office -
Customer Service Sales RepresentativeStartek Jul 2013 - Jan 2014National Capital Region, PhilippinesAccount Handled: Time Warner CableResponsibilities:โ I answer phone calls from people that are inquiring about the service that we offer.โ Convince callers to switch to our Serviceโ Process ordersโ If the caller is an existing customer - I upsell and offer additional services or upgrade their current service -
Customer Service Specialist, Retention SpecialistExpert Global Solutions (Now Alorica) Apr 2012 - Jul 2013PhilippinesAccount Handled: SiriusXM RadioPositions Handled:โ Customer Service Specialistโ๏ธHandle customer inquiries, questions, and concerns about their itemโ๏ธUpsell and offer the new products that we haveโ๏ธHelping with basic troubleshooting of their radioโ Retention Specialistโ๏ธI handle customers that are requesting to cancel their subscriptionsโ๏ธConvince them to keep their subscriptionโ๏ธOffer discounts or payment arrangements if they are not capable of paying
Ivory Ann Siagan Education Details
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Business Administration And Management -
Bachelor Of Arts In Political Science -
Ab Political Science
Frequently Asked Questions about Ivory Ann Siagan
What company does Ivory Ann Siagan work for?
Ivory Ann Siagan works for Vanson Realty And Development
What is Ivory Ann Siagan's role at the current company?
Ivory Ann Siagan's current role is All-Star Customer Service Expert I Cold Caller I Customer Service Team Leader I Appointment Setting.
What schools did Ivory Ann Siagan attend?
Ivory Ann Siagan attended Saint Joseph's College Of Quezon City, University Of Northern Philippines, University Of Northern Philippines.
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