Assist with the planning and implementation of training specific to sexual assault services for volunteers, staff and community, including keeping up to date with best practices, revisions in laws and regulations affecting rape crisis centers.Maintain accurate statistics and monthly reportsConduct community awareness activities regarding sexual assault servicesCoordinate SART- recruiting members, developing agendas, maintaining minutes, scheduling meetings and following up on action… Show more Assist with the planning and implementation of training specific to sexual assault services for volunteers, staff and community, including keeping up to date with best practices, revisions in laws and regulations affecting rape crisis centers.Maintain accurate statistics and monthly reportsConduct community awareness activities regarding sexual assault servicesCoordinate SART- recruiting members, developing agendas, maintaining minutes, scheduling meetings and following up on action itemsOrganize and maintain the SART materials and ensuring protocols are up to dateDevelop SART Operating GuideEstablish and maintain connections and training with other service providers such as hospitals, law enforcement, local colleges, business, the DA's office and victim witnessAccompany victims to hospitals, provide crisis intervention, safety planning, advocacy and follow- up servicesGenerate summary reports of each event, group and/or trainingProvide direct service peer counseling services in addition to reviewing the crisis advocacy and follow- up services provided by other SafeQuest victim advocacy, discussing client cases as necessary to assure competent and comprehensive servicesEnsure consistency of program execution from first phone call, to call out, follow up and extended servicesCoordinate, track and ensure that sexual assault advocates comply with the yearly minimum training requirements as required by the State to maintain status as a current sexual assault advocate, including scheduling a Human Relations training at least twice in a grant year.Apply for grants relating to Sexual Assault or Rape Crisis Show less

Provide advocacy and develop individual safety plans with clientsProvide individual counseling around domestic violence issuesRespond to callers accessing 24-hour hotline and provide services including crisis interventionProvide information/referrals to victims of domestic violence victims and their childrenFacilitate support groups and/or house meetingsAssist with protective/restraining orders and other court mattersArrange for emergency medical services or law… Show more Provide advocacy and develop individual safety plans with clientsProvide individual counseling around domestic violence issuesRespond to callers accessing 24-hour hotline and provide services including crisis interventionProvide information/referrals to victims of domestic violence victims and their childrenFacilitate support groups and/or house meetingsAssist with protective/restraining orders and other court mattersArrange for emergency medical services or law enforcement services as neededComplete telephone intake with women requesting shelterProvide/arrange for shelter for qualified personsComplete shelter intake and other related forms as requiredProvide/arrange transportation for clients who are appropriate for shelterEnsure client confidentiality Show less

Organized files and scanned documents. Maintained the office area in a neat and organized manner. Maintained paper filesInventory managage

Enter a total of 100 or more accounts per day.Organizing files and collecting data to be entered into the computer.Analyzing the data for errors.Reporting problems with the data.Accurately entering information into various computer programs.Keeping sensitive customer or company information confidential.Research and obtain further information for incomplete documents.Scan documents and print files, when needed.

Keep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyAlert superiors of debtors unwilling or unable to pay when… Show more Keep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyAlert superiors of debtors unwilling or unable to pay when necessaryComply with requirements when legal action is unavoidable Show less

•Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.•Work with the agent to establish and meet marketing goals.•Maintain a strong work ethic with a total commitment to success each and every day.•Providing remarkable customer service to our clients by phone, email, and in-person•Proactively assisting our clients throughout the (often complex) claims process•Completing detail-oriented administrative tasks such as… Show more •Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.•Work with the agent to establish and meet marketing goals.•Maintain a strong work ethic with a total commitment to success each and every day.•Providing remarkable customer service to our clients by phone, email, and in-person•Proactively assisting our clients throughout the (often complex) claims process•Completing detail-oriented administrative tasks such as preparing time-sensitive documents and checking policies for accuracy•Identifying gaps in our clients’ insurance and financial services portfolio and making recommendations Show less

Started new rental contracts and closed out contracts.Dealt with customers from all over the world while working at Fisherman's Wharf in San Francisco.Worked with a POS system and also dealt with large amount of cash deposits.Opened and closed the storeMade deposits in the safe.Worked with Microsoft Word, Quickbooks and Gmail.Trained new hiresAnswer callsRespond to emailsHandle customer inquiries both telephonically and by emailManage and resolve customer… Show more Started new rental contracts and closed out contracts.Dealt with customers from all over the world while working at Fisherman's Wharf in San Francisco.Worked with a POS system and also dealt with large amount of cash deposits.Opened and closed the storeMade deposits in the safe.Worked with Microsoft Word, Quickbooks and Gmail.Trained new hiresAnswer callsRespond to emailsHandle customer inquiries both telephonically and by emailManage and resolve customer complaintsProvide customers with product and service informationProcess orders, forms and applicationsRoute calls to appropriate resourceFollow up customer calls where necessaryDocument all call information according to standard operating procedures Show less

Hostess Responsibilities:Monitored the open dining sections of the restaurant for empty and cleaned tablesEstimated wait times for guestsMonitored the guest waiting listEnsured that the needs of the guests are met while they are waitingAnswered the telephoneBooked reservations and Moved tables together to accommodate large partiesBusser Responsibilities: Cleaned and maintained the beverage area, display cases, equipment, and order transaction area… Show more Hostess Responsibilities:Monitored the open dining sections of the restaurant for empty and cleaned tablesEstimated wait times for guestsMonitored the guest waiting listEnsured that the needs of the guests are met while they are waitingAnswered the telephoneBooked reservations and Moved tables together to accommodate large partiesBusser Responsibilities: Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned work areas, and tables. Greeted customers in the restaurant and thanked customers.Greeted guests and sat them at tables or in waiting areas. Inspected dining and serving areas to ensure cleanliness and proper setup. Prepared and served hot and cold beverages. Served customers. Show less