Ivaylo Stinå Email & Phone Number

Stockholm, Sverige

In parallel with my responsibilities as Customer Support Manager at Online Partner, I have since May 2024 assumed the role of Acting Office Manager.The area of ​​responsibility includes weekly and monthly purchases for the office, supporting other managers when onboarding new employees, and being the point of contact for several co-tenant companies sharing.

Stockholm, Sverige

In the next developmental step with Online Partner, I am responsible for our Customer Support function, helping the organization scale up and ensuring the sustainability of an outstanding customer experience offered to our vastly expanding network of clients and collaborators.Alongside with our focus on customer retention activities, we are proactively.

Stockholm, Sverige

During this time, along with my responsibilities as Customer Support Manager at Online Partner, I was also the Safety and Work Environment Representative within the organization, a role which is mandatory for all workplaces in Sweden employing five or more people. I participated in both planning and implementation within multiple areas that have an impact.

Stockholm, Sverige

Joining up with the team at Online Partner on an exciting growth journey, my role in our Services & Solutions function included responsibilities within system administrative support and ensuring long-term Customer Success.Combining the best of both worlds regarding reactive and proactive support, as well as relationship management in contact with our.

Stockholm, Sverige

A continuation and further progress in the role as support administrator within the payment solutions sector, as a part of the completed acquisition of the Food Services business area from Fazer Group.Our Digital & Tech department in the Operational Excellence function focused on supporting the daily operational needs within the tools used for planning.

Kungsholmen

As a part of the Restaurant Support department, I continued to develop my competence within the POS field. I worked with a close-knit team of problem solvers, responsible for the support of restaurants and cafeterias, as well as end users and client companies.A high tempo with wide area of responsibility, was a central part of the role as support.

Johanneshov

Striving for progression, I decided to venture into the wild world of entrepreneurs – starting up a private enterprise. I learned about marketing a small business as well as networking with other companies, while building a clientele in various cities all around Sweden.Finding new business partners and working as a reseller of POS software and hardware, I.

Nacka Strand

I was fortunate to take my first steps into working as an on-site technician, at a fast-growing company with big potential.The broad customer base included different types of restaurants, retail stores, cafeterias and wholesale businesses. Alongside building experience in the field of hardware installation on-site, I also learned and grew socially –.

Project Management

Competence development, course content examples: ∘ Levels of governance ∘ Management and implementation processes ∘ PMO, roles and.

Network Technologies

Competence development, course examples: ∘ Computer and networking technologies (DAODAC0) ∘ Network technology (NAINAR0) ∘ Network.

Electronic And Computer Technologies, Programming

Technical high school education, course examples: ∘ Computer communications ∘ Programming A (C++) ∘ Programming B (Visual Basic) ∘ Web.