Ivy Ang Email and Phone Number

- Enable and support the upgrading of heartland businesses in the in the area of productivity and digitalisation, and improve the vibrancy of heartland landscape- Work closely with Trade Associations and Chambers such as The Federation of Merchants’ Association and Heartland Enterprise Centre Singapore as well as other private and government agencies (such as HDB, IMDA, PA and more) to uplift the capabilities of heartland enterprises by designing and executing suitable programmes. -… Show more - Enable and support the upgrading of heartland businesses in the in the area of productivity and digitalisation, and improve the vibrancy of heartland landscape- Work closely with Trade Associations and Chambers such as The Federation of Merchants’ Association and Heartland Enterprise Centre Singapore as well as other private and government agencies (such as HDB, IMDA, PA and more) to uplift the capabilities of heartland enterprises by designing and executing suitable programmes. - Process and evaluate grant applications Show less

- Manage a portfolio of airline customers from the Asia Pacific region (targeting specifically the China, Thailand, Cambodia, Myanmar, Pacific Islands, Macau and New Zealand markets) and oversee end-to-end process of account development, fuel contract negotiation and client servicing on day-to-day activities - Cultivate strategic relationships and build trust with key company executives - Develop deep understanding of customers’ needs and operations to implement and execute client… Show more - Manage a portfolio of airline customers from the Asia Pacific region (targeting specifically the China, Thailand, Cambodia, Myanmar, Pacific Islands, Macau and New Zealand markets) and oversee end-to-end process of account development, fuel contract negotiation and client servicing on day-to-day activities - Cultivate strategic relationships and build trust with key company executives - Develop deep understanding of customers’ needs and operations to implement and execute client engagement strategies with scheduled overseas visit to customers’ office at their respective overseas HQ- Perform analysis with the Quoting Workbench and Tender Management Systems to provide fuel quotation to customers - Build sound understanding of Industry trends to review and strategize for upcoming tenders- Collaborate with other teams in WFS (e.g. Credit, Collection,Operations, Finance and Legal) on related negotiations and smooth execution of end-to-end account management process and ensure that internal policies are followed at all times.- Develop good understanding of the supply markets and the respective cost structures of the fuel suppliers- Present to senior management on account selling strategy Show less

-Promote and sell Line Maintenance products and services to existing and potential customers-Prepare contracts and engage in negotiation of the contract terms and conditions with the customers- Prepare reports for management reporting - Secure sales contracts to achieve yearly sales targets- Manage relationships with clients locally and overseas for retention and expansion- Gather market intelligence, conduct operational studies and market research in formulation of… Show more -Promote and sell Line Maintenance products and services to existing and potential customers-Prepare contracts and engage in negotiation of the contract terms and conditions with the customers- Prepare reports for management reporting - Secure sales contracts to achieve yearly sales targets- Manage relationships with clients locally and overseas for retention and expansion- Gather market intelligence, conduct operational studies and market research in formulation of strategies - Received senior management recognition for participating and contributing to Singapore Airshow 2016 and 2018, bringing in a revenue of >$1M per Airshow for the company Show less

- Account management for 19 major airline customers,including Emirates, Air China, Xiamen Airlines, Royal Brunei and private jets.- Attended to Airline Station Manager/Maintenance Manager request on day-to-day operational issues- Resolved billing disputes from Airline customers, attended to Airline station representative's day-to-day operational request and achieved customer satisfaction- Worked with the finance team to assess and analyse airline customer’s credibility for… Show more - Account management for 19 major airline customers,including Emirates, Air China, Xiamen Airlines, Royal Brunei and private jets.- Attended to Airline Station Manager/Maintenance Manager request on day-to-day operational issues- Resolved billing disputes from Airline customers, attended to Airline station representative's day-to-day operational request and achieved customer satisfaction- Worked with the finance team to assess and analyse airline customer’s credibility for determining the credit limits- Retained existing customers with the successful renewal of the contract airline customers, securing multi-million top-line revenue from major customers such as Qatar Airways, Emirates and All Nippon Airways- Worked with operations and training school team to coordinate for training arrangement and ensured that airline customers' and authorities' requirement are fulfilled- Worked with Operations and Quality team to coordinate for Airlines and /or Authorities audits and ensured compliance to minimize potential audit findings- Worked with Operations to coordinate for engine changes for major airlines performed in Singapore and/or abroad, securing over SGD1M revenue for the company to-date- Attended to adhoc request from non-contracted customers- Organized Chinese New Year Customer Appreciation event 2014 and 2015- Attended networking trips with Airline representatives Show less