Ivy Hang Email & Phone Number

• Oversees and fulfills VROC's educational initiatives to meet grant deliverables through educational programs, workshops and activities, research and engagement projects, social media, and digital marketing.• Conducts outreach and education to individuals, families, and community members about LGBTQ+ Vietnamese American/BIPOC issues and experiences, cultural sensitivity, combating stigma, and other topics related to intersectional social justice.• Facilitates the oral history project, scholarship program, educational workshops, events, and activities, providing valuable resources and support to the LGBTQ+ Vietnamese American/BIPOC community in Orange County.

• Organized VROC’s internal management of files and data by creating systems and protocols for file naming and security • Built and managed archives and records with donor and volunteer databases and digitized hard copies• Tracked spending from organization programs and fulfills reimbursement forms in a timely manner• Provided programmatic, technical, and administrative support, including, but not limited to: maintaining office space and stock supply and transcribing meeting minutes and reports• Oversaw VROC’s external communications through social media platforms and general email inbox

• Developed an understanding of organizing work in a local context, develop and strengthen their organizing skills, and connect theory with practice• Continued political education, cross-site sharing, weekly national reflection calls, and regional community based political discussions with community organizers, activists, and elders• Participated in skill building trainings such as grassroots fundraising and outreach

Costa Mesa, California, United States

• Prioritized getting to know customers to provide a warm and high-quality experience with each cup of customized coffee• Created a sense of teamwork and collaboration by taking initiatives to help others and proactively asking for help, especially during early and peak hours• Carried out daily tasks in a timely manner to maintain cleanliness of the store and comfortability and efficiency of team members• Worked side-by-side with newly hired team members to achieve high standards of customer service and with veteran team members to ensure opportunities for learning and growing

Greater Philadelphia Area

• Provided front desk reception; received and distributed mail; coded invoices and bills; placed office and department supply orders; processed donations• Showcased compassionate and effective communication skills by utilizing trauma-informed language as proposed by the Sanctuary Institute• Analyzed training and meeting agendas to collect data in order to structure materials that acted as complementary learning tools and to engage participants• Acted as a liaison for Women Against Abuse with the Board of Directors, board committee volunteers, and local organizations to ensure compliance with bylaws and to convey pertinent information regarding new processes and policy changes in a way that reduced friction• Collaborated with team members in the LGBTQ+ Committee to propose and implement best practices, including but not limited to: using gender-neutral language and coordinating LGBTQ+ sensitivity training for staff• Designed and implemented procedures to streamline office processes and to aide tasks for leadership team

• Transcribed podcast episodes, ranging from 20 to 100 minutes, in order to bring accessibility to the project• Worked with team members and project founder to edit transcripts, give feedback, etc.• Project Voice is “a podcast series dedicated to increasing visibility on issues that Asian/Asian American women face daily..”

Santa Ana, Ca

• Assistant to the Operations Specialist at Valley High School’s Career Technical Education (CTE) Department• Prepared, organized, and assisted with documents, such as grants, class certificates, conference portfolios, etc.• Engaged with students, i.e. processed and organized student work permits and answered inquiries about classes • Performed clerical duties, including, but not limited to: operating office technology, delivering sensitive material across campus and to the district office, assisting with office supply and faculty instructional material inventory

Irvine, Ca

Provided front-of-house support; greeted customers and ran cash register

La Jolla, Ca

Assistant to the Academic Personnel/Human Resources Manager of the History DepartmentOrganized digital and physical files and compiled data and relevant material for academic reviews and faculty grants

Front-of-house duties included: working with register/POS system, interacting with customers, serving customers deli items, making/serving customers coffee/tea beverages, making customers made-to-order pizza, restocking merchandiseBack-of-house duties included: restocking merchandise in front-in refrigerators and freezers, washing and drying dishes and containers, some food preparation

Master Of Education - Med, Human Sexuality Studies

Bachelor Of Arts - Ba, Linguistics (Specialization In Cognition & Language)

Concentration on American Sign Language and child language development Awarded Provost Honors during Fall 2014 and Winter 2014.