Ivy Koerner Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Greater Atlanta Area

I focus on our team's marketing processes by managing our Hubspot account and overseeing the data that is then passed to our sales team and Zoho CRM. I focus on gathering data and key metrics to help with lead generation efforts, building out our knowledge of HubSpot, and driving results through monitoring and reporting key marketing/sales metrics. I optimize the use of our marketing tools, use reporting capabilities to drive efficiency and transparency which help connect the dots and optimize results. I run competitive messaging analyses and also reporting on our current client base to generate the most effective marketing strategies. I am responsible for documenting current marketing process and procedures regarding services, lead our product marketing initiatives, and provide hands-on training to the sales/marketing team on best practices to manage leads and opportunities through the use of our tools.

Greater Atlanta Area

I take ownership of accounts and manage the on-boarding, processing, and success of all client relationships. I also build strong and long-term relationships, perform launch webinars, and conduct in-person meetings with clients to ensure the successful use of the Kredible platform. I consult regularly with clients to fully understand their needs and actively solve pain points, using excellent analytical and problem-solving skills. Some examples of how I actively contribute to the success of my clients are:• Conducting training sessions to new clients and leading onboarding process • Helping to drive adoption and maintaining top accounts with key stakeholders• Working hand in hand with firm management to ensure success and adoption ratesI offer tailored client services and have exceptional critical thinking and interpersonal skills. I also assist in other areas, as needed, such as product management, design, content management, and software testing.

Greater Atlanta Area

I provided smooth and efficient direct administrative support to an enterprising firm partner. My responsibilities were broad and changeable in nature, but ranged from coordinating or leading special projects, arranging conference exhibitions, organizing/editing presentations, preparing documentation for expenses, extensive and heavy calendar scheduling, arranging considerable and frequent weekly travel, managing LinkedIn and social media accounts, and tracking client lists. I was also responsible for updating the firm website and heavily involved in marketing and SEO initiatives.Oncology Solutions is a cancer-exclusive consulting firm with over 40 years of experience, working collaboratively with healthcare professionals nationwide to implement comprehensive cancer care programs that enhance patient experience, improve hospital performance, and impact communities. Dedicated to providing exceptional service and results, Oncology Solutions’ expertise includes strategic and business planning, value-based care and population health management, operational assessments, hospital-physician alignment, and clinical program development.

Atlanta, Georgia

I served as a customer advocate, designing and supporting the highest quality business online banking software, and guiding the customer through implementation and updates of software. I fulfilled multiple roles, with a specialization in all ACH products, Manual Web Testing, Mobile QA, Front-end development, and Web Design/Content Management. Other roles included specification writing, product design, project management, and product support.

Greater Atlanta Area

I was responsible for planning and executing meetings, special events, and the implementation of departmental strategies. I oversaw the execution of property events with a seamless turnover from sales to operations and back to sales, when appropriate. I also managed meetings and special events operations and budgets. I strongly focused on managing profitability while ensuring exceptional customer service.

Tampa/St. Petersburg, Florida Area

I coordinated group room reservations with in-house departments, affiliates, and outside group contacts. I provided and maintained sincere, courteous, and knowledgeable service to all guests and associates. I was proficient in all areas of reservations and general operations of the hotel. I also maintained ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests. Served as a departmental role model/mentor.

Bachelor Of Arts (B.A.), Sociology

Computer Information Systems Technology, Computer Programming