Perform daily administrative tasks that include:Database Management (Contacts)Data EntryCreate Forms/Documents/SpreadsheetsTracking and updating forms/contract/spreadsheetsCalendar Organization and Management of multiple calendars, schedule meetings, and appointments,Zoom Management - Schedule Meetings/Webinars, send replays to attendees, and manage Zoom storageEmail Management - Inbox Management, Organization, Automation (Labels & Filters)Travel and Event Management - Travel Reservations & Management, Research, and PlanningPerform grammar quality checks for social media clientsEvent Planning

Maintained the integrity of customers’ orders and checked the accuracy of quality control measures. Ensured consistent compliance with all divisions, government, corporate and regulatory requirements. Documented and updated inspection results for Certificate of Compliance per customers requirement ensured all documented procedures were uploaded into our system & accurate. Obtained serial numbers from customers for serialization of parts. Performed clerical duties such as filing, scanning, and copying documents. Assisted HR with updating the new filing system and audits of personal files.

Developed and oversaw an efficient coordinated scheduling process to create a well-organized scheduling system. Worked with staff to develop and implement an effective electronic field reporting method. Assisted individuals assigned to the division; create long-term customer service relationships. Communicated with clients regarding the contractual agreement, provisions, and the requirements for testing and inspecting of fire protection and life safety system per NFPA code. Managed and maintained daily calendars for eight testing and inspection technicians.Daily maintenance of various test and inspection spreadsheets and databases. Ran weekly, bi-weekly and monthly reports for various spreadsheets and databases. Reviewed all testing and inspection paperwork for completeness and accuracy. Performed all billing functions that relate to the test and inspection department. Filed and updated online reports as required by municipalities. Created deficiency letters to submit to customers for them to become compliant with the NFPA code.