I have seven years of experience in the BPO industry, managing telecommunications accounts, healthcare services, and travel agency operations. My skills include customer service, handling ad hoc tasks, managing ticketing and refunds, providing email and chat support, technical support, and working as a healthcare associate.Since transitioning to remote work in 2020, I have served as a virtual assistant in real estate, specializing in managing unclaimed funds. Additionally, I spent six months as a scheduler for an automotive account and held a scheduling position with a language services company.I am highly adaptable and eager to learn, always embracing new opportunities.