Franz Ivy Talagon Email and Phone Number

⦁ Handles SSS, Pag-IBIG and PhilHealth Benefits: certification of loans, processing of sickness benefit claims and reimbursement, R1A, EPRS, coordinating with SSS, Pag-IBIG and PhilHealth servicing branch⦁ Case management – answering queries of employees regarding government benefits through case tool: Service Now⦁ Providing certificates upon request of employees⦁ Payroll/Benefit instructions (15th and 30th payout) and loan ledger updates⦁ Sole POC for Pag-IBIG and PhilHealth related concerns of whole HDPP population Workforce Administration⦁ Maintains Employee profiles in Employee Central (i.e. Promotion, Transfer, Leave of Absence, Change personal information, Anything Success Factor related)⦁ Generates Proof of Employment⦁ Email and Phone employment verification from third-party

· End to end recruitment process· Administration of assessment· Initial Interview, endorsement to hiring manager· Requirements discussion, collection of requirements, endorsement to vetting team· Preparation of Contract and facilitating of contract signing· Coordinating with HR operations for government numbers for their benefits· Back office tasks: 201 filing, new hire report, recruitment data

· End to end recruitment process· Sourcing of candidates (CSR, RN), Initial Screening over the phone· Scheduling/Endorsing candidates for interview with client· Meeting calibration with clients· Face to face interview with walk-in applicants· Coordinating with headhunters· Coaching candidates for interview· Managing applicants’ database

· Internal customer facing· Assists payroll and benefits team· Requirements discussion for applicants· Pre-checking and accepting requirements of applicants· Endorsing applicants to background check team· Chasing candidates for lacking requirements· Endorsing pre-employment medical exam· Accepting on-boarding requirements· Assisting newly hires for account opening· Notifying and releasing salary plus tools to employees· Contact person for document retrievals· General enquiries about HR

· Responsible in managing 201 files· Maintains records of employees updated· Input schedules of employees in system· Handles system for payroll (Integra payroll master)· Prepare employee notices for movement, promotion, salary adjustment, etc.· Assist training unit in inviting participants for the upcoming training and seminar

· Accept new sales, screen documents and responsible for daily/monthly sales report· Was part of Turnover Admin Associate - Responsible for after sales transaction with clients