- Provide a full spectrum of secretarial and administrative support to over 40 serviced office & 200 virtual office clients- Provide chargeable team services & various packages, achieved monthly sales target consecutively - Cooperate with Company Secretary in HK company’s Incorporation, Annual Return and Deregistration on behalf of client- Manage new client offices set up and welcome meetings for office clients, e.g. phones, internet, furniture etc. - Coordinate various events for customer relationship building, e.g. Christmas party, beer tasting etc.- Manage, prepare and set up IT equipment by client request. E.g. Cisco phone, VC, projector, photocopier etc.- Review & analysis monthly team service revenue; compose and generate the monthly reports to sales team- Coordinate meetings for internal & external parties. Answer, screen and forward incoming phone calls in a professional manner

- Allocate team members in operation position; Around 10 team members cooperating each day - Compose reports for internal & external uses, e.g. stock take sheets, cost reports, petty cash etc.- Manage and execute company events for sizable companies, e.g. BOC, Melco Group and Swiss Watch etc.- Handle event enquiries, complaints, pre-orders, lost-and-found and refund- Ensure quality of service; provide training to each team members

- Measure, evaluate costs and create daily reports on sales.- Arrange roster - Purchase daily stock of the bar and operation.- Ensure staffs’ quality of services- Handling receptionist duties ( Incoming call, greeting, arrange daily booking, reply email for any enquiries etc.)- Daily operation

- Travel package registration from Travel Industry Council - Manage hotel or ticket booking- Monitor or record the general account. Like sales, salary or refund.- Maintaining general operation of this company.- Communicate and cooperate with different agency like ticketing or local/foreign travel agency- Communicate with customers for the trips details or any changes.- Inform the customers if there is any tour cannot be set off. - Handling the complaints from customers

- Managing the event/ daily booking- Handling the complaints from customers - Get knowledge of spirits and cocktails.- Introduce the methods of making cocktails or even some pre-mix - Measure, evaluate costs and create daily reports on sales.- Entertaining guests, achieve a great target in a month